Commercial Value Manager (m/w/d)

Job Description

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

You will be working within the Commercial Performance team where our key focus is to ensure the Commercial function delivers our customer numbers targets driving value as we encourage our customers on the Path to Zero.

This role in a nutshell

This is a high-impact role responsible for driving value by shaping OVO’s overarching acquisition and retention strategy for Energy. You will be a key thought partner to commercial leadership, shaping the agenda for how we price our product and services in partnership with the Pricing team (who are our key experts in delivering and structuring our Energy Tariffs). This role requires a balance of deep analytical expertise, strong commercial intuition, and the ability to influence decisions across a breadth of experienced individuals (beyond day-to-day pricing decisions) to help set the long-term direction

Your key outcomes will be

• Strategic Counsel on Commercial Strategy: Act as the Commercial Performance Business Partner to commercial leads. Provide in-depth analysis and modelling to shape and validate commercial strategies, ensuring our pricing and acquisition approach continues to drive both customer growth and long term value, but also keep the same leads accountable to delivery post assessment.
• Influence Pricing Execution: Support the Head of Commercial performance by partnering with the Pricing team. Provide strategic guidance, analytical challenge and supportive frameworks to ensure day-to-day pricing activities are aligned to long term strategy, providing clear articulation between short-term and long-term trade offs.
• Value Optimisation: Leveraging experience on different pricing strategies/approaches, developing models to assess the long term impact of different pricing strategies and customer segments to ensure our decisions are data-driven and commercially sound.
• Financial Impact Partnership: Collaborate closely with the Finance and Energy Market Optimisation (EMO) team to develop robust ways of working to quantify the financial impact of our sales, pricing and acquisition activities, ensuring a clear and consistent view of our commercial performance.

Within your first 3 months you’ll

• Develop a deep understanding of OVO’s commercial objectives, current pricing frameworks and the competitive and regulatory landscape.
• Established strong and collaborative relationships with key stakeholders, become a trusted advisor
• Delivered an initial assessment of the key drivers of value within our Energy Business, presenting a clear hypothesis on opportunities for enhancement
• Actively influencing a key commercial strategy by delivering data-driven recommendations that have been incorporated into the plan

You’ll be a successful in this role at OVO if you…

• Have strong experience in a strategic pricing or commercial strategy role, preferably within the energy sector, or a similarly regulated industry.
• Possess a proven track record of developing and implementing successful pricing strategies that have delivered tangible business results
• Are a highly strategic thinker with the ability to see the bigger picture, connect disparate pieces of information, and anticipate future market trends
• Demonstrate exceptional analytical and quantitative skills, with strong command of Excel/Google Sheets and proficiency in SQL for interrogating large complex datasets.
• Are an outstanding communicator and influencer, capable of building strong relationships and articulating complex ideas simply and persuasively to senior stakeholders
• Are a natural self-starter, comfortable with ambiguity, proactive in identifying and solving unstructured problems.
• Have experience working in cross-functional projects and collaborating effectively with colleagues across different teams, who are focused on delivering different success factors.
• Are commercial astute, with a deep understanding of the key drivers of business value and profitability
• Are financially fluent, with a clear understanding of a P&L and the ability to connect commercial decisions to financial outcomes

Let’s talk about what’s in it for you

We’ll pay you between £68,000 and £78,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer:

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.