Dynamics 365 & Project Support Officer

Job Description

WindEurope is the voice of the wind industry, actively promoting wind energy across Europe. We have over 600 members from across the whole value chain of wind energy: wind turbine manufacturers, component suppliers, power utilities and wind farm developers, financial institutions, research institutes and national wind energy associations.

We are looking for a Dynamics 365 & Project Support Officer to join our IT Team in a leading advocate organisation where you can make a meaningful impact in shaping the future of wind energy. You will be mainly responsible for the maintenance and customisations of MS Dynamics 365, support during CRM-related projects and system upgrades. You will report to the Head of IT.

Main duties and responsibilities

• User maintenance (Dynamics 365 & Business Central)
• Revision and testing of Microsoft updates and their impact on Dynamics 365 & Business Central systems
• Processing of small customisations of Dynamics 365
• Support during Dynamics 365 & Business Central-related projects
• Identification of process optimisations (automation, digitalisation, AI-driven optimisations, reporting)
• Administrative assistance (creation and maintenance of relevant documentation, project documentation) and assistance with other ad-hoc tasks that IT Team may require

Mindset and skills qualifications

• Pro-active, energetic, innovative, self-starter
• Team player, constructive mindset
• Very well-organised, able to multitask and stress resistant
• Team-spirited, able to work across different departments in a structured and transparent manner
• Displaying ownership of and a high sense of responsibility regarding the projects assigned
• Analytical mind with project management skills

Experience

• Bachelor's degree in IT (or equivalent job experience).
• Circa 2 years of previous professional experience in administration/customisation of Dynamics 365
• Previous experience in business analysis and/or project management is a plus

IT skills

• Knowledge of Dynamics 365 administration (users, security roles, ...)
• Familiarity with Power Platform
• Familiarity with Power Automate (Flows, ...)
• Familiarity with basic administration (users, email accounts, ..) in Business Central is a plus
• Basic knowledge of AI (any tool), with Copilot as a plus

Languages

• Very good level of English (written and spoken)
• Any other language is a plus

Offer

• Our offer is made up of a remuneration package that includes extra-legal advantages such as a pension scheme, health insurance including disability insurance, personal and professional travel insurance as well as the possibility to work from abroad up to 15 days a year, a work from home allowance, meal vouchers.
• Multicultural/Open-minded and stimulating environment
• Hybrid work arrangement (2 days per week from home).

WindEurope is an equal opportunity employer.