Internal Communications Manager (m/w/d)

We have an opportunity for an experienced, organised and people-focused Internal Communications Manager to join Good Energy on a maternity cover basis at a truly exciting time. With ambitious expansion planned for 2026 and beyond, you'll play a key role in ensuring our people feel informed, connected and aligned as the business continues to grow and evolve.

Reporting to the Head of Brand & Communications, you'll lead the planning and delivery of internal communications across the business - supporting company-wide updates, change communications, leadership messaging and employee engagement initiatives.

You'll work closely with senior stakeholders across the organisation to help shape clear, timely and engaging internal communications that reflect our culture and values. From business updates and campaigns to key moments in the employee journey, you'll ensure Good Energy's people are equipped with the information they need and feel proud to be part of our mission.

Key Responsibilities

• Internal communications strategy & planning: Own and deliver strategic communication plans and messaging frameworks that drive business priorities, organisational change, and employee engagement in line with Good Energy's values.
• Employee engagement & culture: Create impactful communications and support internal initiatives that celebrate achievements and promote collaboration to build connection, trust, and belonging across the organisation.
• Leadership & stakeholder communications: Partner with senior leaders and stakeholders to provide expert guidance and shape clear, well-timed messaging for key business updates and organisational priorities.
• Content creation & delivery: Produce high-quality, accessible communications across multiple formats-from briefings to digital posts-tailored to engage and resonate with diverse internal audiences.
• Change communications: Support change programmes with thoughtful, structured communications that anticipate employee questions and build clarity, confidence, and engagement during periods of transformation.
• Channel management & optimisation: Manage internal communication channels to ensure consistent content delivery, using feedback and insights to continually improve how we communicate.
• Planning & coordination: Collaborate cross-functionally with HR to deliver high-quality, aligned communications across the employee lifecycle with strong attention to detail.

What you'll need to succeed

To succeed in this role, you will need to balance strategic stakeholder management with a hands-on approach to content delivery. We are looking for a proactive communicator who can manage competing priorities in a fast-paced setting while maintaining high attention to detail. Most importantly, you should be able to translate complex organisational changes into clear, people-focused narratives that resonate with a diverse workforce.

Essential

• Proven experience in an internal communications role (or a closely related communications role with significant internal comms experience)
• Excellent writing and editing skills, with the ability to create clear, engaging communications for a range of audiences
• Strong stakeholder management skills, with confidence working closely with senior leaders
• Ability to manage multiple priorities and deliver high-quality work to deadlines in a fast-paced environment
• A proactive, organised and collaborative approach, with high attention to detail
• Strong understanding of how to communicate change in a thoughtful, people-first way.
• Passion for purpose-led communications and creating positive employee experiences

Hybrid working explained: When and where you'll be in the office

Our office is based in Chippenham, Wiltshire. For this role, we're looking for candidates who can come in to our Chippenham office, once a week based on location.

We offer both formal and informal flexible working options. Full-time hours are 37.5 per week, Monday to Friday.

The office is fully accessible, allowing everyone to participate fully in their working lives regardless of any mobility challenges. We promote work-life balance and flexibility through hybrid working, which combines both remote and office work.

Benefits you can rely on

Great allowances for hybrid working:

• £500 work from home allowance - an annual allowance paid monthly alongside your salary to support with working from home costs.
• £500 travel allowance - an annual allowance paid monthly alongside your salary to support with travelling to work costs.

£500 annual development allowance: to spend on your chosen development area, whether that's in your current role, or future roles.

• Holiday: 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You'll also have the option to buy additional leave, allowing for a better work-life balance.
• Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.