B2C Sales Consultant

We're looking for a B2C Sales Consultant to join our Retail team and grow Sunly's household customer base. As Sunly builds the next generation of energy services - from renewable electricity supply to EV charging and battery storage - you'll help bring these solutions to customers and build long-term customer relationships.

Electricity packages will be your primary product, but you'll also help customers identify opportunities to optimise their energy use and benefit from additional energy solutions where relevant. Through phone and email conversations, you'll help customers understand their options, make informed decisions and find the solutions that create the most value for their home.

This role is for someone who enjoys talking to people, building trust and turning opportunities into results. You'll have ownership of your sales pipeline, work closely with colleagues across the business, and see the direct impact of your work through the new customers you bring to Sunly and the relationships you help maintain.

What you will work on

• Own and grow a household customer sales pipeline, including both new customer acquisition and customer retention.
• Sell Sunly's electricity packages as the primary product, including explaining pricing models, contract terms and customer value.
• Support existing customers and help them find solutions that best fit their changing needs.
• Identify opportunities beyond electricity supply, including EV charging, battery storage and other energy services.
• Keep pipeline and customer data up to date and provide visibility on forecasts, progress and key risks.
• Contribute to improving sales playbooks, messaging and customer materials based on customer feedback and insights.

What describes you

• Proven B2C sales experience.
• Strong ownership mindset - you can drive opportunities from first contact to signed contract.
• Ability to explain complex topics clearly and build trust with customers.
• Strong communication skills in Estonian, English and Russian.
• Structured way of working, including pipeline management, follow-ups and clear next steps.
• Motivation to achieve results and continuously improve your sales performance.
• Genuine interest in renewable energy and eagerness to use innovation and AI in your work.
• Experience in energy retail, electricity sales, energy procurement, or selling services is a bonus.

What we offer

• Support for your wellbeing, inside and outside work - a quarterly sports allowance via Stebby, comprehensive employer-provided health insurance (including dental care and specialist visits), and access to mental health counselling and coaching via siffi.com.
• Time to rest and reset - 28 working days of annual leave, counted only in working days and usable flexibly, plus additional paid days off, including health days and leave for important life events.
• Room to grow professionally - meaningful, hands-on challenges and a dedicated training budget for courses, certifications, and conferences, alongside internal learning opportunities to support your development.
• Flexible hybrid work - we work in a hybrid way, with no fixed rules on office days. You are trusted to balance remote work with time in the office, and while much can be done remotely, a lot happens in the office and being there regularly makes collaboration easier.
• Work that contributes to the energy transition - you will be part of a team building and scaling renewable energy across the region, working on services that support a more sustainable energy system.

If you are excited about contributing to the renewable energy sector, we would love to hear from you! We review applications on an ongoing basis, so we encourage you to apply as soon as possible.