Staff Software Engineer, Growth

Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package-including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more-so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit-backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.

Location

This position will be based in Charlotte, NC.

Reporting

This position will report to the Senior Manager, Engineering.

Summary of Role

You will own the technical direction of our Growth area, which builds how homeowners find and choose Palmetto. That includes our digital acquisition experience, the multi-product front door, and the funnel that turns interested leads into qualified appointments. You'll design and build the APIs and services behind it in TypeScript and Node.js, settle hard architecture questions across teams, and help other engineers do their best work, alongside Product and Design.

This is a high-leverage individual contributor role. You'll set technical direction, write foundational code, and raise the bar for the engineers around you. AI tools are part of how we build, and you'll help the teams use them well.

Strategic & Tactical

• Set technical direction. Own the architecture for Growth, make the trade-offs explicit, and align Product, Design, and engineering teams around it.
• Build and ship. Design and implement APIs, services, and web experiences in TypeScript and Node.js that move interested homeowners toward a qualified appointment.
• Build for learning. Make instrumentation and experimentation part of every release, and use the results to decide what to do next.
• Own quality and reliability. Set testing and CI/CD standards, diagnose production issues, and propose fixes that last.
• Settle hard questions. Write the design docs that resolve cross-team architecture questions, and run design reviews.
• Grow engineers. Mentor engineers and tech leads through code review, pairing, and design feedback.
• Partner. Work with product managers, designers, marketing, QA, and platform teams to deliver solutions people use.
• Raise the bar. Shape Palmetto's engineering standards, and use AI coding tools responsibly.

Qualifications

• 8+ years of professional software engineering experience, including time at a Staff or lead level owning a system used by multiple teams.
• Strong TypeScript and JavaScript.
• Production experience with Node.js and Express, and designing and consuming REST APIs.
• Hands-on experience with MongoDB or another document database.
• Solid web fundamentals: HTML, CSS, security, and performance.
• Strong testing discipline, plus CI/CD and Git.
• Design docs that settled cross-team architecture questions, and engineers who got better working with you.
• Clear written and verbal communication with non-engineers.
• Practical knowledge of agentic engineering.

Preferred Qualifications

• React and single-page apps.
• NestJS or Fastify.
• Web experimentation and analytics.
• Authentication and authorization patterns (OAuth, JWT).
• Docker and a major cloud.
• Microservice or event-driven systems. Employment is contingent upon the successful completion of a background check.

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for four years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full privacy policy.