Commercial Operations Manager

Job Description

We’re just like you. We believe that solar energy production for our homes, businesses, and cities is a win-win proposition for job creation and a cleaner environment. A&R Solar is a leading solar installer in the Pacific Northwest, bringing together passionate, talented people who want to do the right thing for our customers and the environment. With industry firsts like B-Corporation status, charitable solar programs, and performance guarantees, we believe that investment in our staff and our communities is the new standard. Be a part of a fun team that is committed to the growth of all employees. A&R Solar measures value in three categories, People, Planet, and Profit.

Position Summary

The Commercial Operations Manager oversees the planning, execution, and performance of the Commercial Project Team. This role is accountable for driving operational efficiency, team productivity, and project profitability across all phases of commercial solar delivery. The manager leads cross-functional coordination, supervises and develops team members, and implements systems to track and improve performance metrics. Working closely with the Executive Team and other departments, the Commercial Operations Manager ensures scalable processes, accurate forecasting, and continuous improvement to meet company goals.

Location

Our main office is located in Seattle, WA, but we are also considering applicants who live within commuting distance of our Oregon office, located at 19636 SW 90th Ct, Building 4, Tualatin, OR 97062.

Responsibilities

Project Team Leadership & Performance

• Hire, mentor, and manage the Commercial Project Management team
• Ensure high performance through regular coaching and evaluation.
• Support Project Managers with risk mitigation, schedule alignment, and project challenges.
• Set and track performance KPIs for project managers and project teams.
• Monitor and analyze schedules to drive efficiency in pre-construction and installation phases.

Forecasting & Departmental Coordination

• Collaborate with Sales, Estimating, and Field Operations to align project pipeline, labor capacity, and installation forecasting.
• Participate in weekly and monthly planning meetings to ensure alignment between forecasted work and operational capacity.
• Provide forecasting insights to inform hiring, subcontractor needs, and strategic project decisions.
• Serve as a primary liaison between Project Operations and departments such as Warehouse, Procurement, and Accounting.

Process Optimization & Standardization

• Lead ongoing evaluation and refinement of operational workflows
• Focus on improvements Safety, Quality, Customer Experience, and Productivity.
• Document and standardize core processes to ensure consistent execution
• Foster a culture of accountability, operational excellence, and continuous improvement

Contract Management & Financial Oversight

• Review project handovers and contracts to ensure clarity, risk awareness, and alignment with execution plans.
• Support project billing and progress payments to ensure accurate and timely invoicing.
• Review and approve change orders in collaboration with Project Managers to ensure scope, pricing, and documentation accuracy.
• Track project-level financial performance and identify opportunities to improve margins and efficiency.

Quality Assurance & Best Practices

• Maintain high standards of quality by conducting regular reviews of field execution and office deliverables.
• Implement feedback loops and training to reinforce best practices across teams.
• Lead or support post-project reviews to capture lessons learned and apply improvements to future projects.

Requirements

• This position requires risk analysis, critical thinking, and the ability to provide solutions to the benefit of the company and project teams
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Operationally focused; and detailed oriented
• Excellent people skills, able to manage, motivate, and discipline if necessary
• Proficient with MS Excel, MS Word, Google Suite and Project Management tools
• Familiarity with CRM systems - Salesforce
• Must possess a strong work ethic and be able to lead by example
• The candidate will have a track record of proven leadership abilities
• Desire for company-wide efficiency, productivity, and harmony
• Previous solar or construction experience preferred

Don't meet every single requirement? Research indicates that candidates from certain demographics are less likely to apply for positions unless they meet every requirement—such as women and People of Color. At A&R Solar, we are committed to building a diverse, inclusive, and authentic workplace environment. We strongly encourage applicants to apply regardless, even if they answered 'Yes' to not meeting every single requirement.

How to Apply

From the job posting, click on the "Apply Now" button, and follow the prompts to submit your application. Applicants with questions about reasonable accommodations may contact [email protected] for consultation.