Implementation Specialist

Job Description

Uplight is creating a new category of energy. We make software that manages energy resources in homes and businesses—including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people’s behavior—to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers.

The Position

We’re looking for an Implementation Specialist to join our delivery team and help launch our software products successfully. In this entry-level role, you’ll support product setup, configuration, testing, and defect triage while collaborating with cross-functional teammates. This is a great opportunity for recent graduates or early-career professionals to build hands-on experience in both technical and project-based work. Roughly 25–50% of your responsibilities will be technical, including SQL queries, data validation, and testing.

This role is based in India and requires working evening hours therefore working hours can be between 9:30 AM - 11:30 PM IST, However, working hours are going to be 9 hours per day as per the policy with needed flexibility depending on season or project, flexibility is expected to align with our North American teams. This schedule ensures real-time collaboration with colleagues and provides direct exposure to international projects.

Why You’ll Love It

You’ll gain hands-on experience with SaaS products, APIs, data integrations, and defect triage while building technical and communication skills that will serve you throughout your career.

We expect our team members to:

• Act with integrity, even when it’s hard
• Always stay curious and ready to learn
• Work to meaningful outcomes, mindful of each step
• Operate as a unified team, made stronger by uniqueness

Responsibilities & Skills

What You’ll Do

• Assist with product setup, configuration, and testing of SaaS applications, APIs, and data integrations
• Write and run simple SQL queries for data validation and troubleshooting
• Log, track, and triage software defects with project and technical teams
• Support quality assurance and user acceptance testing (UAT)
• Maintain project documentation and update task tracking systems (e.g., Jira)
• Communicate status, risks, and blockers clearly to project stakeholders

Required Skills

• You are an experienced developer with 0-1 years of professional experience
• Familiarity with SQL, databases, and SaaS concepts (through coursework, projects, or internships)
• Strong communication, organizational skills and commitment to get things done maneuvering the challenges.
• Curiosity, adaptability, and eagerness to learn new tools and processes
• A collaborative, team-oriented mindset

Qualifications

• Bachelor’s degree in computer science, engineering, business, project management, or related field (or equivalent experience)

Why Join Uplight in Leading the Fight Against Climate Change?

At Uplight, we're not just offering a job – we're offering a chance to be part of the solution to one of the world's biggest challenges. As a certified B Corporation, we're deeply committed to both social and environmental responsibility. Here's why you should join our team of passionate Uplighters:

• Make a Meaningful Impact: Your work directly impacts our mission of decarbonization and building a more sustainable future.
• Grow Your Career: We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation.
• Thrive: We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally.
• Belong to an Inclusive Community: We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds.
• Be Part of a Growing Movement: Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions recognized. Together, we can build a brighter tomorrow.

Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, caste, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.