Suporte Técnico Elétrico - França (alternância / aprendizagem)

Job Description

What is more sustainable than investing your ideas, your energy and your work time in making our little planet a pleasant and welcoming home for the many generations that will follow us? It is not only a job - it is a just cause that will fill you with satisfaction every day.

We are constantly moving forward and looking out for several working students in the department of Distribution Services to support our growth in the solar industry.

• Supporting our colleagues in the technical hotline and ticketing system.
• Providing answers to customers about our technical products (answering questions to our customers regarding our PV products and PV inverters etc.).
• Supporting in creating FAQs, online courses, tutorials as well as recording and documenting for the related regions.
• Provide technical support on remote basis.
• Provide operation and maintenance support through the Sungrow cloud platform.

Your profile

• You are pursuing a degree at the university for one of the following disciplines: Electrical Engineering, Renewable Energy, Mechatronics or a related field.
• You are living in Lyon or the Lyon area.
• Structured and autonomous way of working.
• Service orientation and eagerness to learn new technical things.
• Fluent French (C1) and English skills (min. B2) are a must have. Communication with our clients will be in French and English. Other language skills are an advantage.

Our offer

We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of!

And now, for this decade, we are increasing our game, and You, You might become part of it! Besides that, many things await You:

• Opportunities for hands-on experience
• Health Benefits fully covered by Sungrow
• Access to Wellpass
• Attractive Sustainable Mobility Package
• Meal Vouchers