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Job Description

Redaptive is seeking a highly organized, detail-oriented Sales Support Associate to support a team of enterprise Sales Executives carrying large, complex Energy-as-a-Service opportunities. This role is the connective tissue behind the team's day-to-day execution - prepare Sales Executives for customer meetings, keep pipeline and Customer Relationship Management (CRM) system's data clean and current, and drive internal process work (deal desk submissions, contract routing, follow-up tracking) so Sales Executives can stay focused on the customer relationship.

You'll work directly with the Director of Sales and the full Direct Sales team, plus cross-functional partners in legal, finance, and sales operations. This is a strong fit for someone early in their sales career who wants exposure to enterprise deal cycles and a path toward a quota-carrying role.

Responsibilities and Duties

• Prepare Sales Executives for customer meetings: pull account and stakeholder research, assemble briefing materials, and confirm agendas ahead of key calls.
• Maintain the CRM system across the team's pipeline - accurate stages, close dates, next steps, and program ownership in Salesforce.
• Support deal execution: coordinate deal desk and legal submissions, track approvals, and chase outstanding questions to keep deals moving.
• Log and track action items and follow-ups after customer meetings and help draft follow-up communications for Sales Executive review.
• Assist with pipeline reporting and forecast preparation - deal-by-deal status rollups, stalled-deal flags, and account plan updates for reviews with leadership.
• Coordinate with legal, finance, and sales operations on contract routing, credit checks, and other cross-functional deal requirements.
• Support account transition and onboarding work (e.g., ownership handoffs, referral partner coordination) as accounts move between Sales Executives.
• Maintain internal process documentation and playbooks, so the team has a consistent, repeatable way of working.
• Provide general administrative support to the Director of Sales and team as needed.
• Other duties as assigned.

Job Duty

Meeting preparation & account research - 30% CRM / pipeline data accuracy & reporting - 25% Deal support (submissions, approvals, follow-up) - 25% Process documentation & admin support - 20%

Required Abilities and Skills

• Highly organized with excellent attention to detail; comfortable managing multiple Sales Executives priorities at once.
• Strong professional written and verbal communication skills - able to represent the team accurately to customers and internal stakeholders.
• Proficiency with Salesforce or a comparable CRM; comfortable in Excel/Sheets for reporting and data cleanup.
• Resourceful and proactive - able to identify what a Sales Executive needs before being asked and follow through without heavy oversight.
• Team player with a coachable mindset and a genuine interest in learning enterprise sales and deal structuring.
• Ability to handle sensitive customer and contract information with discretion.

Education and Experience

• 0-2 years of professional experience; prior internship, sales, or customer-facing experience is a plus but not required.
• Bachelor's degree or equivalent practical experience.
• Exposure to Salesforce or another CRM platform is a plus.

Travel

20%

The Perks!

• Equity plan participation
• Annual bonus based on individual and company performance.
• Company-subsidized benefits: medical, dental, vision, life insurance
• Flexible Spending Accounts: healthcare and dependent care
• 6% 401(k) match with immediate vesting
• Flexible Time Off
• Expected annual salary: $60,000 - $80,000 (subject to adjustment for relevant experience, skills, geo location)

Redaptive is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Redaptive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.