Sales Order Coordinator

Job Description

Summary

The Sales Order Coordinator plays a crucial role in overseeing the order entry process for customer purchase orders. The order entry process facilitates the identification of company performance obligations and captures detailed order information required for revenue recognition. The Sales Order Coordinator performs the first step in the order-to-cash cycle. The sales order coordinator is responsible for efficiently and accurately inputting, updating, and maintaining sales orders, and customer information into the company's database on a timely basis.

Responsibilities

• Verify the accuracy of each customer contract or purchase order by cross-referencing the contents with the quote generated from Salesforce to include customer information, quantities, and pricing.
• Coordinate with legal, sales, project management, operations, and engineering teams for the systematic entry of customer contracts, customer purchase orders, and customer purchase order revisions through continual monitoring of high-volume email in-box within established company deadlines.
• Maintain detailed documentation of sales order entry and verification in accordance with SOX controls for revenue recognition.
• Ensure that the order entry process consistently captures all necessary details for accurate revenue recognition.
• Maintain organized electronic filing system for customer contracts and purchase orders ensuring information is readily accessible.
• Resolve discrepancies using standard procedures and return incomplete documents to the relevant department for clarification and resolution.
• Possess a comprehensive understanding of the company's technical products.
• Crucial role in overseeing the order entry process for customer purchase orders.
• Update the project reconciliation spreadsheet with new sales orders and make any necessary revisions based on project changes.
• Prepare documentation support for internal and external audit requests.

Qualifications

• High school diploma required; some college preferred.
• Minimum 3+ years of work experience in an office setting, preferably in a similar role.
• Flexibility to perform different tasks quickly and accurately.
• Must be highly detailed, process, and quality oriented with a focus on thoroughness and accuracy.
• Familiarity with Microsoft Office Suite and other Windows-based computer applications and data programs.
• Strong computer, web navigation, and data entry skills.
• Experience with Great Plains a plus.
• Excellent organizational and time management with the ability to independently manage and prioritize workload.
• Strong communication and interpersonal skills.
• High level of integrity and discretion with an ability to responsibly handle sensitive and confidential information.

Desired Location

• This position is based in the Nashville, Tennessee area at the company headquarters in Portland, Tennessee (approximately 35 miles north of downtown Nashville).