Control Tower Manager (m/w/d)

At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India.

In 3 years, we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission.

Know us a bit better through these links:

• Techcrunch SolarSquare article
• Elevation - Podcast with SolarSquare Founders
• Startup by IIT Grads Helps Indian Homes Run on Zero Electricity, Earns Rs 200 Crore in Revenues
• The Climate Conversations ft Solar Square
• Elevation Capital - SolarSquare

Job Title: CT Manager

Role Overview

The CT Manager will play a key role in driving operational excellence within the Residential Operations vertical. This role ensures seamless coordination across project teams, oversees the solar installation process for residential and C&I projects, manages data-driven dashboards, tracks end-to-end project journeys, and acts as a central communication bridge between ground teams and management. The role demands strong analytical ability, stakeholder management, and a deep understanding of operational processes to ensure timely project execution.

Key Responsibilities

• Knowledge of Solar Installation Process for Residential and C&I Projects.
• Coordination and execution of tasks from the team.
• Conduct awareness sessions on Processes and Systems.
• Prepare multiple dashboards and data as required in Google Sheets / Excel.
• Day-to-day coordination with ZOH, SOH, COM, CDM, PM, and PCs.
• Track the project journey and highlight delays.
• Follow-up and update closure reports.
• Perform necessary checks and balances for projects.
• Calculate manpower and capacity requirements as per manpower design.
• Conduct RCA for timeline breaches and identify required skills.
• Act as a central communication hub ensuring seamless information flow between ground teams and management.
• Stakeholder management.
• Work under pressure, prioritize tasks effectively, and ensure timely resolution of operational issues.
• Generate reports on KPIs of the Ops team and provide insights for decision-making.

Key Requirements

Education

• Diploma in Electrical / Mechanical
• BE in Electrical / Mechanical

Professional Experience

• 5+ years of experience in Operations (any field) with strong analytical skills.

Technical Competencies

• Need to Have:
• Advanced computer knowledge: MS Excel, Google Sheets, PowerPoint, Looker Studio
• Analytical skills

Behavioral Competencies

• Need to Have:
• Good communication skills (English, Hindi + Local Language)
• Presentable and professional behavior
• Prior geographical knowledge of assigned location
• Own accommodation and fooding in base location
• Preferably own bike

Travel Requirements

• Daily travel within base city
• Inter-state travel on need basis

What We Offer

• Opportunity to work with SolarSquare, one of India's top 10 rooftop solar companies.
• A mission-driven environment focused on decarbonizing India one roof at a time.
• Collaborative culture with exposure to cross-functional operations.
• Role with strong learning opportunities in solar operations, analytics, and project management.
• Career growth in a rapidly expanding clean energy organization.