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Zaptec

Technical Support Specialist (m/w/d)

Become a Technical Support Specialist with Zaptec in Amsterdam, Netherlands. Support installers and customers with EV charger inquiries, ensuring a seamless experience. Enjoy a flexible work environment, career growth opportunities, and team outings.
Zaptec
Zaptec
Amsterdam, Netherlands   Hybrid   Full Time  UTC+02:00

Zaptec

Company Overview

Zaptec

Stavanger, Norway

2012

Business Model

Renewable Energy and Electric Vehicle Charging Solutions

Zaptec specializes in developing and providing innovative electric vehicle (EV) charging solutions. Their products are designed to facilitate the transition to sustainable transportation by offering efficient and user-friendly charging stations.

Their revenue primarily comes from the sale of EV charging stations and related software solutions. Additionally, they generate income through partnerships and service agreements with various stakeholders in the EV ecosystem.

Locations & Geography

Zaptec operates primarily in Norway, but they are expanding their reach across Europe. Their products are increasingly being adopted in countries such as Sweden, Denmark, Germany, and the Netherlands.

Company Culture

Zaptec's mission is to accelerate the transition to sustainable energy through innovative charging solutions. They value sustainability, innovation, and customer satisfaction, striving to create a positive impact on the environment and society.

The work environment at Zaptec is collaborative and dynamic, encouraging creativity and teamwork. Employees are empowered to contribute ideas and solutions that drive the company's mission forward.

Zaptec is committed to the professional growth of its employees, offering various training programs and opportunities for skill development. They believe in fostering a culture of continuous learning to keep pace with the rapidly evolving EV market.

Activities & Projects

Zaptec is currently working on expanding its product line to include more advanced charging solutions that cater to both residential and commercial needs. They are also involved in partnerships aimed at enhancing the EV charging infrastructure across Europe.

They have developed a unique charging technology that optimizes energy consumption and reduces costs for users. Their innovative approach includes smart charging solutions that integrate with renewable energy sources.

Zaptec is dedicated to sustainability, focusing on reducing carbon footprints through their products. They actively promote the use of renewable energy in their charging solutions and aim to minimize waste in their operations.

Career Opportunities

Typical job openings at Zaptec include roles in engineering, product development, sales, and customer support. They seek individuals who are passionate about renewable energy and technology.

Zaptec offers competitive salaries, flexible working hours, and opportunities for remote work. They also provide benefits such as health insurance and professional development support.

Contact Information

LinkedIn

zaptec.com

Careers at Zaptec


Last updated on 2025-03-27 | Report an issue

Job Description

We combine the latest tech with human-centered design to offer highly intuitive and efficient EV chargers that ensure easier access to personal electric transport.

This gives people the freedom and potential to travel into a more sustainable future. How neat is that?

Within just a few years, we've built our domestic market-leading position by supplying superior charging installations for housing co-ops and private homes alike.

As a Norwegian EV pioneer, our goals are aimed at bringing the best charging technology to the rest of the world. Are you up for this challenge?

Hoe ziet jou dag eruit?

Als Technical Specialist binnen ons Benelux-team ben jij hét aanspreekpunt voor onze installateurs, partners en klanten. Je dagen zijn afwisselend: de ene keer bied je hands-on ondersteuning, de andere keer bouw je aan klantrelaties. Geen dag is hetzelfde. Het ene moment beantwoord je technische vragen via telefoon of e-mail, het volgende moment begeleid je installateurs. Daarnaast verzorg je trainingen en ga je in gesprek met onze klanten om ervoor te zorgen dat zij zich volledig ondersteund voelen en met vertrouwen onze laadstations gebruiken.

Samen met je collega's van Customer Support & Success werk je continu aan het bieden van de best mogelijke klantervaring - elke keer weer.

Ben jij dit?

Jij bent iemand die de klant van nature altijd op de eerste plaats zet en het leuk vindt om gesprekken te voeren die vertrouwen en begrip opbouwen. Problemen oplossen geeft je energie, en je haalt er voldoening uit om alles soepel te laten verlopen voor de mensen die jij helpt. Je hebt een nieuwsgierige blik op technologie, energie en digitale oplossingen - altijd leergierig en klaar om iets nieuws te ontdekken. Communiceren in zowel Nederlands als Engels gaat je makkelijk af, en met ons kantoor in Amsterdam (minimaal drie dagen per week) voel je je al snel helemaal thuis in het team.

Persoonlijke vaardigheden die wij waarderen

  • Initiatief nemen is voor jou vanzelfsprekend.
  • Je vindt het leuk om technische problemen op te lossen.
  • Je hebt een natuurlijke flair en bent communicatief vaardig.
  • Je vindt het leuk om met klanten samen te werken.
  • Je past bij Zaptec, onze visie en waarden.

Benodigde vaardigheden die we zoeken voor deze rol

  • Minimaal 1 - 3 jaar ervaring als technical support medewerker.
  • Vloeiend Nederlands en Engels. Frans is een pré.
  • Ervaring in de energie / EV-sector is een sterke pré.
  • Kennis van OCPP en API-beheer is een pré.

Wat wij je bieden

  • Wij vertrouwen erop dat je je werk doet, je richt je eigen dag in
  • Wij zorgen voor een goede werkplek, zowel op kantoor in Amsterdam als vanuit huis
  • Carrièregroei & competentieontwikkeling
  • Je krijgt je eigen Zaptec sportkleding
  • Gezellige sfeer met teamuitjes
  • Marktconform salaris

And why work in our company?

We strive to be the best at what we do, both in the eyes of our customers and our coworkers. We believe in a flexible and trustworthy way of working. We focus on results, not necessarily the approach because we respect that each coworker has unique ways of working to reach the target. 🙌🏽

Customer experience is the core of everything we do to provide a worry-free EV life.

We believe in our employees' uniqueness and the multidisciplinary way of working, and we work collaboratively toward a common goal.

Zaptec's products and services are making a difference to EV drivers, as we provide EV owners the freedom to charge from home and explore new adventures. By joining our team, you are joining us in our mission to create a more sustainable and electrical future, providing user-oriented EV charging experiences.

Surround yourself with highly motivated fellow Zapiens who support one another to reach our common goal. At Zaptec, you will impact improving the EV journey globally.

Apply for new adventures

We don't care about your background, gender identity, sexual orientation, religious beliefs or age. We do care about equal respect. We're just humans. And sometimes we fuck up.

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About the role

October 3, 2025

Full Time

Company

October 3, 2025

Hybrid

Zaptec

zaptec.com

  •  Amsterdam, Netherlands

1 - 3 years

UTC+02:00

Apply now

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