Solar Service Technician

Become a Solar Service Technician with Freedom Solar Power in Austin, Texas. In this role, you'll troubleshoot and repair solar installations, ensuring exceptional customer service. Enjoy benefits like medical insurance, 401(k) matching, and three weeks of PTO. A valid Apprentice Electrician license and prior solar experience are required. Join Freedom Solar Power as a Solar Service Technician in Austin, Texas, where you'll be the technical expert resolving issues related to solar installations. This role involves troubleshooting, diagnosing, and repairing Residential and Commercial Photovoltaic systems. Enjoy competitive benefits, including medical, dental, and vision insurance, 401(k) matching, and three weeks of PTO. A valid Apprentice Electrician license and prior solar installation experience are required.

Freedom Solar Power Austin, Texas, United States On-site Full Time UTC-05:00

Freedom Solar Power

Company Overview

Name

Freedom Solar Power

Headquarters

Austin, TX, United States

Founded

2007

Size

Approximately 600 employees and revenue of $464 million in 2023 (source: zoominfo.com).

What They Do

Freedom Solar Power focuses exclusively on solar photovoltaic technology, acting as a full-service installer without involvement in wind, storage, hydrogen, or grid services beyond basic integration (source: freedomsolarpower.com). The company provides end-to-end residential and commercial solar systems, handling sales, custom design, permitting, in-house installation, and ongoing maintenance. Previously, it was a master dealer of high-efficiency SunPower panels, but the recent bankruptcy of SunPower has impacted its operations (source: prevostlawfirm.com). Residential customers benefit from tailored rooftop systems that come with a 25-year "bumper to bumper" warranty covering power production, products, and workmanship, although there have been complaints regarding service claims amid SunPower's failure (source: freedomsolarpower.com). The company serves residential homeowners in Texas, Florida, Colorado, North Carolina, South Carolina, and Virginia, alongside hundreds of commercial clients nationwide, including notable businesses like Whole Foods and Office Depot (source: prevostlawfirm.com).

Projects & Track Record

By 2022, Freedom Solar had installed a cumulative 157 megawatts as SunPower's top master dealer, enough to power tens of thousands of homes, following 80 megawatts by 2020 expansions (source: freedomsolarpower.com). The company has completed thousands of residential and major commercial projects, including installations for Whole Foods and Office Depot since its inception (source: prevostlawfirm.com). Freedom Solar constructed some of Texas's largest early solar projects, starting as an installation specialist in 2007, and served 7,000 residential customers by 2020 (source: energysage.com). Although no specific current or ongoing major projects are detailed in recent disclosures, the company continues its national commercial operations alongside residential growth (source: freedomsolarpower.com).

Recent Developments

In the last two years through 2024, Freedom Solar settled a U.S. government claim for $425,710 over alleged improper receipt of a Paycheck Protection Program loan, without admitting wrongdoing (source: prevostlawfirm.com). The company received a corporate minority investment from SunPower on March 31, 2022, as part of the Dealer Accelerator Program to boost local solar businesses, marking its latest funding after a 2018 unattributed round (source: cbinsights.com). Expansions included new offices in Raleigh-Durham NC by 2022, highlighting 15 years of experience and 157 MW installed (source: freedomsolarpower.com). However, SunPower's recent bankruptcy has created challenges for Freedom Solar, as it installed their panels and components, potentially invalidating manufacturer warranties and shifting repair burdens despite the company's own workmanship coverage (source: prevostlawfirm.com).

Working There

Freedom Solar hires across various departments including sales, design, permitting, installation, and service for its fully integrated teams, with roles likely concentrated in residential operations in Texas and Florida, as well as national commercial divisions (source: freedomsolarpower.com). Openings appear at all listed offices, including the Austin TX headquarters, San Antonio TX, Grapevine TX, Houston TX, Colorado Springs CO, Denver CO, Tampa FL, Orlando FL, Chesapeake VA, and expansions like Raleigh-Durham NC and Charlotte SC (source: energysage.com). The company culture emphasizes teamwork, accountability, transparency, and humility, as reflected in its values such as "Put People First" and "Have a Humble Heart" (source: freedomsolarpower.com). While specific benefits packages are not publicly documented, the company's long-term service commitments are underscored by its 25-year warranties; however, job seekers should be aware of customer complaints on warranty service and the 2024 PPP settlement as potential stability indicators (source: prevostlawfirm.com).

Contact

Website · Careers · LinkedIn

Last updated on 2025-12-26 | Report an issue

Job Description

In this role, you will be the technical expert to resolve concerns related to solar installations. This role will be responsible for troubleshooting, diagnosing, and repairing Residential and Commercial Photovoltaic, Storage, and Off-Grid systems

Job Duties

Responds to service calls from dispatch on behalf of customers with solar system issues.
Troubleshoots, diagnoses, and repairs Solar, Storage, and Off-Grid systems.
May get on roofs to physically remove, replace, or repair solar panels.
Provide exceptional customer service experience to homeowners.
Communicates findings and follows procedures to the manager.
Completes necessary paperwork, timekeeping, and inventory processing for all service calls.
Collects payment for services rendered and potentially upsells customers in the field.
Complete the jobs disposition form after every service call.
Assist with other duties as assigned by Service Operations Manager.

Level of Supervision Required

General

Knowledge, Skills, Abilities, and Competency

Knowledge of local electrical codes.
Knowledge of residential PV design and components.
Thorough understanding of residential AC (MicroInverters) and DC (String & Optimizer) PV systems.
Must have a thorough understanding of residential electrical systems, and components, and how to work safely around residential electrical components.
Ability to work alone and with teams in a safe manner.
Ability to learn new technical skills and diagnostic/troubleshooting processes.

Education and Experience Required

Prior solar installation experience.
Valid Apprentice Electrician license Required.
OSHA 10 Required.
Valid Driver's License required; willingness to travel regionally frequently.
Must be able to withstand heights, climb ladders, being outdoors for long periods in hot and cool climates.

Physical and Environmental Requirements

Light lifting, under 15 lbs; Light carrying, under 15 lbs; Straight pulling; Simple grasping; Walking; Standing; Sitting; Operating office equipment; Operating motor vehicle; Ability to see; Identify colors; Hearing (with aid); Ability to write; Ability to count; Ability to read; Ability to tell time; Travel by car 10% of time; Inside; Working closely with others; Working alone.

Employee Benefits

Freedom Solar recognizes that talented people are attracted to companies that provide competitive pay, upward mobility, and an exciting fast-paced culture. For this reason, we offer a growing Benefit Plan that includes the following: