Outbound Appointment Setter
Solar Works Energy
Company Overview
Solar Works Energy, LLC
Albuquerque, NM, United States
2015
Approximately 150 employees (source: bbb.org). Revenue estimates range from $8.4 million to $10 million annually (source: zoominfo.com).
What They Do
Solar Works Energy focuses exclusively on solar energy, providing a comprehensive range of services that include residential and commercial solar installations, maintenance, system upgrades, solar energy design, equipment sales, and related roofing services. As a full-service contractor, they emphasize high-quality solar panel installations paired with electricity supply at lower rates than traditional utilities, ensuring long-term energy savings for their clients (source: bbb.org). Their business model covers all aspects from consultation to permitting, installation, and activation, which positions them as a local expert in the Southwest United States, particularly in New Mexico and Colorado (source: solarpowerworldonline.com). With over 30 years of collective industry experience among their team, they prioritize customer satisfaction through a formula of "Mastery x Integrity x Action = Excellence," which has earned them a 4.6/5 rating from over 215 Google reviews (source: solarworksenergy.com).
Projects & Track Record
While specific details on notable completed projects, capacities in megawatts, project costs, or years are not publicly detailed, Solar Works Energy has consistently been recognized in Solar Power World's top solar contractor rankings for New Mexico from 2021 through 2024. This consistent recognition indicates a strong track record of regional installations, although specific examples of MW-scale developments are not provided (source: solarpowerworldonline.com). The company’s service categories encompass solar energy development and full installations, suggesting active residential and commercial work in New Mexico, particularly in Albuquerque and expanding into Colorado (source: bbb.org). Customer testimonials highlight seamless residential installations and loan coordination support, reflecting their commitment to quality service (source: bbb.org).
Recent Developments
No major announcements, contracts won, acquisitions, mergers, or funding rounds have been documented from 2023-2025. The company's growth has been tracked primarily through employee expansion rather than external capital, indicating a stable and self-sustaining business model (source: zoominfo.com). Solar Works Energy earned BBB accreditation on November 30, 2018, and has maintained an A+ rating, reflecting their commitment to quality and customer satisfaction (source: bbb.org). Their consistent inclusion in Solar Power World's state-specific top installer lists for New Mexico in 2023 and 2024 marks operational milestones for the company (source: solarpowerworldonline.com).
Working There
Solar Works Energy offers a variety of roles in solar installation, sales, design, engineering support, customer service, and management across departments such as operations, installation crews, and administration. Recent activity suggests openings amid employee growth, with numbers ranging from 50 to 200 employees (source: zoominfo.com). Hiring primarily focuses on their Albuquerque headquarters and New Mexico service area, with potential expansion into Colorado, although no remote or other office locations have been confirmed (source: bbb.org). The company culture emphasizes mastery through skill perfection, integrity through long-term community commitment, and excellence in customer satisfaction, fostering a family-like team environment as reflected in employee reviews (source: solarworksenergy.com).
Contact
Last updated on 2025-12-27 | Report an issue
Job Description
Solar Works Energy is seeking an Outbound Appointment Setter who will be responsible for managing the appointment scheduling and optimization process. The successful candidate will be responsible for ensuring that all customer appointments are efficiently booked, managed, and optimized to maximize satisfaction and productivity. This position offers a base salary plus commission.
Key Responsibilities
- Manage daily operations of the appointment center, ensuring efficient appointment scheduling and modifications.
- Oversee a team of scheduling coordinators; hire, train, and evaluate staff performance.
- Develop and implement strategies to enhance customer service and increase appointment bookings.
- Monitor and analyze appointment scheduling processes and customer feedback to identify areas for improvement.
- Ensure that the team meets sales targets through effective appointment scheduling and follow-ups.
- Maintain high levels of accuracy and attention to detail in all scheduling data and customer interactions.
- Collaborate with sales and service department leaders to ensure alignment and optimize staff and resource allocation.
- Handle escalated customer service issues related to appointment scheduling.
- Generate reports and provide insights on appointment trends, team performance, and operational efficiency.
Requirements
- Proven experience in a managerial role, preferably in a sales or service environment.
- Strong leadership skills with the ability to motivate and lead a team.
- Excellent organizational and multitasking abilities.
- Outstanding communication and interpersonal skills.
- A friendly, customer-oriented approach with a focus on sales enhancement.
- High attention to detail and conscientiousness in managing operational tasks.
- Proficiency in scheduling software and CRM systems.
Benefits
Join our dynamic team at Solar Works Energy, a forward-thinking leader in renewable energy solutions based in Albuquerque, New Mexico. We specialize in providing top-tier solar solutions, roofing, battery storage, and electric vehicle chargers. We are committed to delivering unparalleled sales and service experiences to our customers. We are seeking an enthusiastic and detail-oriented Appointment Center Manager to oversee the scheduling operations for both our sales and service departments.
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About the role
January 22, 2026
Full Time
Company
January 22, 2026
On-site
- Albuquerque, New Mexico, United States
Managerial experience required
UTC-07:00
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