Device Support Engineer
Landis+Gyr
Company Overview
Landis+Gyr Group AG
Cham, Zug, Switzerland
1896
Approximately 6,300 employees (as of FY 2024) and a revenue of 1.7 billion USD in fiscal year 2024 (Source: landisgyr.eu)
What They Do
Landis+Gyr specializes in intelligent metering and grid management solutions for utility companies in the fields of electricity, gas, water, and district cooling. The company offers a wide range of products, including advanced electricity meters, sensors, software, analytics, and communication networks that enable utilities to monitor consumption and support smart grids. With over 300 million installed meters and more than 1,000 smart metering solutions worldwide, including AMI (Advanced Metering Infrastructure) systems, Landis+Gyr has taken a leading role in the energy supply sector (Source: wikipedia.org). The target customers are approximately 3,500 utility companies worldwide operating in various markets, including Australia, China, India, and Brazil, with products aimed at residential, commercial, and industrial customers.
Projects & Track Record
Landis+Gyr has implemented significant solutions in various projects, including communication networks for 27 million metering points in Japan and the largest advanced metering infrastructure project in South America, conducted in Brazil. Since 2007, the company has supplied the Middle East with highly accurate electronic meters for transmission and district cooling. With a global presence in over 30 countries, Landis+Gyr has key offices in Cham/Zug, Switzerland, Lenexa, USA, Sydney, Australia, Manchester and Dunfermline, UK, as well as in Tokyo, Japan (Source: energydigital.com). The customer base includes utility companies in Australia, China, India, Brazil, Israel, Belgium, and Switzerland, and the company has made significant acquisitions in the past to strengthen its market position.
Recent Developments
In fiscal year 2023, Landis+Gyr achieved a record revenue of 1,963 million USD, representing a growth of 15.6% in constant currencies. The revenue increase was driven by a pent-up demand of 120 million USD. For fiscal year 2024, a revenue of 1.7 billion USD was reported, while the employee count decreased to 6,300. The company focused on restoring the supply chain and executing the order backlog, without announcing any major acquisitions or mergers in the past two years (Source: investors.landisgyr.com). Milestones include surpassing the revenue threshold of 1 billion USD in the Americas region in fiscal year 2023.
Working There
Landis+Gyr employs around 6,300 employees distributed across various areas, including 58% in operations, 19% in research and development, and 23% in sales and administration. The main hiring locations are the regional headquarters and production sites in Cham/Zug, Switzerland; Lenexa, USA; Sydney, Australia; Manchester/Dunfermline, UK; and Tokyo, Japan. The corporate culture is characterized by innovation and global expansion, with the company also focusing on efficiency and customer trust in recent years (Source: landisgyr.com).
Last updated on 2026-02-23 | Report an issue
Job Description
At Landis+Gyr, we don't just manage energy - we lead the transformation toward a smarter and more sustainable energy future.
With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents we empower utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics. Our teams are shaping the digital energy era by developing innovative technologies that drive decarbonization, grid modernization, and real-time energy insights. Join us at Landis+Gyr, where we manage energy better!
This role is part of Landis+Gyr's EMEA (Europe, Middle East & Africa) business, which is expected to become an independent company under new ownership by mid-2026, subject to customary regulatory approvals. Joining now means contributing to an exciting phase of transformation - helping shape the future organization while remaining connected to Landis+Gyr's global values and standards throughout the transition.
We are looking for a new colleague to join the Customer Support and Change Management team within the Business Unit Electricity as Device Support Engineer (Smart Metering EMEA) based in Jyväskylä.
Your main areas of responsibilities will be
- Managing all aspects of support and maintenance for Landis+Gyr Electricity Devices within the EMEA region
- Managing quality cases, CAPAs, interface to Quality and local technical support organizations
- Maintaining the KPIs as assigned by Business Unit Electricity
- Perform RCA analyses based on the acquired input data
- Interfacing with Sales, Product Management and Operations teams to prioritize case work
- Collaborating with global teams to promote and develop process development and continuous improvement
- Providing global technical tender support for customer projects
Your profile
- B.Sc. or M.Sc. in technical field (e.g. electronics, IT, Software or equivalent) or other equivalent academic degree
- Proven track record in working in international R&D projects with multiple site connections
- Experience in technical project management, with complex technical documentation and schematics
- Strong communication skills and the ability to represent your project in challenging situations, including customer meetings
- Experience in working in a complex and agile business environment
- Fluent communication and presentation skills in English
Will be considered a plus
- Power line communication (PLC) and mobile networks experience
- Azure DevOps, Service Now
- DLMS Cosem Client
We offer you
- Exciting and meaningful career in multicultural environment embracing change for a greener tomorrow
- Talented colleagues and high performing teams
- Versatile work tasks and support for professional development
- Work community where we respect each other and have open information sharing
- Flexible working time working model to fit individual needs
- Wellbeing support including Epassi flex & lunch benefit, and preventive dental care support
- Modern office space designed for our needs
Location: Jyväskylä, Finland
For further information, please contact Timo Kontio, [email protected]
We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.
Apply now
Job expired?Please let Landis+Gyr know you found this job on Rejobs. This will help us grow and get more people to work on renewable energy!
Apply now
Job expired?Please let Landis+Gyr know you found this job on Rejobs. This will help us grow and get more people to work on renewable energy!
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About the role
March 8, 2026
Full time
Company
- Jyväskylä, Finland
Proven track record in technical project management and international R&D projects
UTC+02:00
