Student Assistant - Registration Process

Job Description

ISCC - International Sustainability and Carbon Certification is one of the leading certification systems for sustainability, traceability and the reduction of greenhouse gas emissions. If you are passionate about sustainability and would like to join our highly motivated and diverse teams to make a difference, we are looking forward to welcoming you as Working Student for the Certification Process Team at the ISCC head office in Cologne.You will be responsible for the following activities:

• Respond to registration process related service requests and by that contribute to user experience and customer support
• Process registration data across ISCC tools
• Contribute to process optimization by sharing improvement suggestions regarding repeated service requests
• Support in further administrative registration related tasks

Your profile

• Enrolled student in the area of business management, economics or another related field with availability of at least one year (preferably longer) and 15-20 hours per week
• You will be able to come to our head offices in Cologne at least two times per week regularly
• Professional experience in high-level customer support, or similar
• General IT proficiency and very good working knowledge of MS Office
• Excellent language skills in English (at least C1) and German (B1) both written and spoken, additional language skills will be of advantage
• Excellent eye for detail, ability to understand and explain complex issues in simple terms and to prepare professional presentations according to target group
• Service-oriented thinking and excellent communication and networking capability, especially in international environments
• Excellent problem-solving abilities combined with an independent working and style pragmatic and hands-on attitude

Why us?

We are an international and diverse team of passionate and experienced experts, joining forces for a sustainable future! We believe that our team is our core asset and we support our people as best we can.

To help you build your future and thrive with us, we offer:

Development Opportunity

• Close collaboration with our sister companies Meo Carbon Solutions GmbH, GRAS Global Risk Assessment Services, 4C Services and ClimatePal, giving you even more development opportunities
• Professional onboardings to help you have an ideal start with us
• The opportunity to work independently and bring in own ideas
• Discover your own career path and interests in field of sustainability

Great Team Environment

• Various team events throughout the year (Celebrating Diversity, Summer Student Event, Christmas Party)
• Opportunity to work in a multicultural environment (60 nationalities) with professionals from different backgrounds

Benefits

• Hybrid set-up (depending on working days pattern)
• Vacation days based on the working days pattern, special holidays and 3 additional vacation days (Christmas eve, new year's eve, carnival monday)
• An attractive and modern office in the centre of Cologne with free fruits and snacks

Ready to join our team?

Then we would be happy to hear from you soon! Please apply using the button below with a meaningful cover letter, CV and any relevant certificates.

We are looking forward to your application and hope to welcome you to our team soon!

We are a company with equal opportunities for everyone and encourage applications from all suitably qualified candidates regardless of age, race, gender, or any other criteria that are not professional qualifications for an open position.