Momentum Energy

Billing Technical Analyst (DBO)

Join Momentum Energy as a Billing Technical Analyst in Melbourne or Hobart, Australia. Support billing operations and compliance by managing the Deemed Best Offer system and tariff configurations. Enjoy a flexible work environment, competitive pay, and contribute to Australia’s renewable energy future.

Momentum Energy

Company Overview

Momentum Energy, wholly owned by Hydro Tasmania

Melbourne, VIC, Australia

2004

Approximately 300 employees (source: linkedin.com). Revenue data for 2023 is not publicly available.

What They Do

Momentum Energy operates as an Australian energy retailer, supplying electricity, gas, and renewable energy solutions to residential and business customers across multiple Australian states (source: momentumenergy.com.au). The company emphasizes straightforward energy plans and transparent pricing, focusing on renewable energy support through its GreenPower product offerings. Unlike renewable energy project developers, Momentum primarily functions in the retail segment, purchasing energy from the grid and reselling it to end consumers (source: momentumenergy.com.au). This approach allows them to cater to a diverse customer base while promoting sustainability.

Projects & Track Record

Momentum Energy's GreenPower product serves approximately 200,000 customers across Australia, contributing significantly to the renewable energy landscape through government-accredited offerings (source: momentumenergy.com.au). The company's renewable promise mechanism adds substantial renewable energy to Australia's grid annually, although it does not operate generation assets itself. Momentum's operations span multiple Australian states, including Victoria, South Australia, New South Wales, and Tasmania, with a focus on providing reliable energy solutions to its customers (source: momentumenergy.com.au).

Recent Developments

In a significant recent development, Momentum Energy announced it temporarily stopped accepting new customers due to elevated wholesale electricity prices affecting the entire retail sector (source: momentumenergy.com.au). Additionally, in August 2023, the company self-reported to the Australian Energy Regulator that it had overcharged almost 2,500 customers for its GreenPower renewable energy product between 2018 and 2023, committing to refund approximately $1.1 million, including interest, to affected customers (source: momentumenergy.com.au). These actions reflect the company's commitment to regulatory compliance and transparency.

Working There

Momentum Energy emphasizes a work culture centered on customer satisfaction, teamwork, and innovation within the competitive energy market (source: momentumenergy.com.au). The primary employment hub is the Melbourne headquarters, which houses various corporate functions, while additional opportunities exist at the Hobart call centre operation. Roles span several categories, including corporate functions, marketing, customer service, and technology support, reflecting the company's commitment to a diverse and inclusive workplace (source: momentumenergy.com.au). The company has also launched a Disability Inclusion Plan, indicating a commitment to workplace diversity and inclusion.


Last updated on Feb 23, 2026 | Report an issue

We're Momentum Energy - a power company owned by Hydro Tasmania, Australia's largest generator of renewable energy. We're on a mission to make energy simpler, and more human for customers. And it starts with our people: as we grow, we're nurturing a culture of belonging, where diverse views and experiences are embraced and everyone is valued and respected. We encourage applications from qualified candidates of all ages, cultural backgrounds, abilities, genders and sexual orientations and are happy to adjust our recruitment processes, even in ways we may not have thought of before. Please reach out to us about any adjustments or support you may require.

About the role

Provide technical support, develop solutions and implement improvements to support smooth operation and compliance all things pricing and tariffs. Acting as a key conduit between billing and related operational teams, the role supports effective billing operations and compliance by managing system changes, performing timely and accurate exception handling, and monitoring system performance. The position collaborates closely with crossfunctional teams to identify and resolve issues across rate card and tariff configurations, as well as the Deemed Best Offer (DBO) engine. The role will take ownership of the DBO module and its ongoing operation, working closely with business stakeholders and system owners to ensure accuracy, stability, and continuous improvement.

  • Monitor and collaborate with stakeholders on end-to-end processing of DBO to ensure minimal impacts to billing sequences
  • Resolution and reduction of exceptions to reduce delayed billing
  • Monitoring of DBO messaging on invoices after invoice runs.
  • Coordinate internal resources on all matters related to DBO
  • Participation in annual price variation events from a Billing perspective to ensure rate data is provided from pricing is able to be billed accurately in collaboration with specialist team
  • Support the introduction of new tariffs and structures arising from regulatory change, network tariff structures and innovation to ensure billing capability
  • Identify and own the implementation and documentation of the DBO

About you and your experience

  • Experience working with complex spreadsheet models and financial models.
  • 8+ years' experience in energy or utilities (ideally with data driven background)
  • Advanced SQL/data experience. Knowledge, skills and abilities
  • Advanced technical skills with MS SQL or Snowflakes and MS Excel, working with large/complex datasets
  • Detailed technical understanding of the Salesforce Platform and Orion billing engine
  • Strong skills with business analysis, requirement documentation and end-user testing
  • Strong analytical and problem solving skills
  • Gas and electricity mass market pricing or data team.
  • Excellent time management and organisation skills.
  • Demonstrated teamwork performance in a potentially stressful environment.

Further information can be found on the attached Position Description: FINAL - MOM - BillingTechnical Analyst - March 2026.pdf

What's in it for you?

You'll work in an incredibly fun and rewarding business that genuinely values its people and customers.

We are super proud of where we work, our workplace and work culture. We pride ourselves on balancing work and home life and offer a truly flexible work environment, a competitive remuneration package, and the opportunity to play a role in Australia's renewable energy transformation.

Interested but not sure if you tick enough boxes? At Momentum, we believe in the power of unique backgrounds and skillsets. And really, box-ticking is overrated. So even if you feel you don't meet all the requirements listed, we strongly encourage you to apply.

For any recruitment enquiries or for any accessibility or workplace adjustment enquires including alternative ways to apply please contact us at [email protected] or +61 402 681 632.

Apply now

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About the role

April 8, 2026

Full time

Company

April 8, 2026

Flexible

Hydropower

Momentum Energy

momentumenergy.com.au

  •  Melbourne, Australia
  •  Hobart, Tasmania, Australia

8+ years in energy or utilities

UTC+10:00