47d ago
47d ago
Job description
We are looking for a highly motivated SAP S/4HANA Key User - Quality Management to support our Quality Global Lead Functions and play a key role in shaping and strengthening our Quality Management System (QMS) landscape. The role acts as a primary bridge between business users and IT, ensuring system reliability, process harmonization, high-quality data, and continuous improvement across global quality processes.
Key Responsibilities
As an SAP S/4HANA Key User - Quality Management, you will:
- Act as the primary subject matter expert (SME) for SAP S/4HANA Quality Management
- Provide first-level end-user support and resolve system-related issues
- Drive continuous improvement of quality-related systems and processes
- Support global harmonization of quality processes and system usage
- Implement new functionalities, system changes, and updates
- Train end users and key stakeholders on system functionalities
- Collaborate closely with business, IT, and Quality teams globally
Key Tasks
-
First-Level End User Support (SAP S/4HANA - Quality Management)
- Receive, process, and assign incoming system support tickets
- Troubleshoot system errors and support system customizing activities
- Provide daily operational support to Quality Management users
- Organize and deliver training for new and existing users
-
Continuous Improvement & System Development
- Gather and coordinate business inputs for IT system requirements
- Track business requirements throughout the full lifecycle
- Create, execute, and document test scenarios
- Coordinate and support User Acceptance Testing (UAT)
- Develop training materials and conduct training sessions
- Identify relevant end-user groups and plan targeted training programs
- Create, manage, and follow up on system implementation plans
- Establish, support, and facilitate Super User communities
Professional Competencies
The ideal candidate will have:
- 3-5 years of professional experience with strong SAP exposure
- In-depth knowledge of SAP S/4HANA Quality Management (QM)
- Experience with additional systems such as Osapiens, Prescience (advantage)
- Familiarity with structured problem-solving methods (e.g., 8D methodology)
- Experience developing dashboards and reports using Power BI
- Understanding of Agile Project Management principles
- Strong user-level skills in Microsoft 365 tools
- Excellent spoken and written English communication skills
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.
About this role
Posted
21 May 2026
Updated
21 May 2026
Job type
Full time
Workplace
On-site
Working hours
UTC+05:30
Experience
3-5 years
Employernordex-online.com
LinkedInNordex
About Nordex
Company Overview
Name
Nordex SE
HeadquartersHamburg, Germany
Founded1985
SizeApproximately 10,400 employees worldwide (source: nordex-online.com). Revenue of 7.299 billion euros in 2024 (source: nordex-online.com).
What They Do
Nordex SE is a global leader in manufacturing onshore wind turbines and providing wind energy projects, with over 40 years of industry experience (source: nordex-online.com). The company develops, produces, sells, and installs wind turbines and offers comprehensive services throughout the entire lifecycle of the installations (source: nordex-online.com). In 2024, the focus was on larger turbine classes in the 5 to 6 MW range, especially the N163 series, designed primarily for large-scale onshore projects (source: nordex-online.com). Manufacturing takes place within a global network of plants in Germany, Spain, Brazil, India, the USA, and Mexico, ensuring a broad production base and flexibility (source: nordex-online.com). By the end of 2024, Nordex had installed around 57 GW of wind capacity across more than 40 markets, positioning itself as a strong player in the onshore wind energy sector with a comprehensive product and service portfolio (source: nordex-online.com).
Projects & Track Record
By 2024, Nordex had built an installed base of approximately 57 GW of wind energy across more than 40 countries and installed 1,227 wind turbines with a total capacity of 6.6 GW in 25 countries that same year (source: nordex-online.com). Project segment orders in 2024 amounted to around 8.3 GW with an order volume of 7.5 billion euros (source: nordex-online.com). A significant project was the first order from Montenegro in December 2024, where eight N163/6.X turbines were ordered for the 55 MW Gvozd wind farm near Nikšić (source: nordex-online.com). Additionally, in December 2024, Nordex received an order from UKA for 80 Delta4000 turbines with a total capacity of 540 MW for 15 wind projects across six German federal states, including 64 units of the N175/6.X model (source: nordex-online.com). At the end of 2023, Denker & Wulf ordered 20 turbines for three projects in northern Germany, including Gönnebek I+II in Schleswig-Holstein with 67.5 MW, Schönermark in Brandenburg with 12.7 MW, and Oederquart-Wischhafen in Lower Saxony with 42 MW (source: nordex-online.com).
Recent Developments
In 2024, Nordex achieved revenue of 7.3 billion euros, representing a 12.5% increase over the previous year, and improved its EBITDA margin to 4.1% compared to 0.0% in 2023 (source: nordex-online.com). Project segment orders reached 7.5 billion euros, while the service division also saw strong growth with an order volume of 1,981 million euros, highlighting expansion in both new installations and aftermarket services (source: nordex-online.com). In 2024, the company produced 1,312 turbines with a nominal capacity of 7,609 MW and employed around 10,405 people at year-end (source: nordex-online.com). The order backlog spanned 24 countries, indicating geographic expansion and a stronger focus on recurring revenues in the service sector (source: nordex-online.com).
Working There
Nordex offers diverse career opportunities in technical and administrative fields, including data engineering, SAP/HCM, mechanical engineering, and components, as well as other operational roles with locations in Hamburg and flexible remote work models within Germany (source: jobs.nordex-online.com). The company employs an internationally diverse workforce of over 10,000 employees from 95 nations, fostering a multicultural work environment (source: jobs.nordex-online.com). Documented benefits include flexible working hours, various work time models, up to eight days of mobile work per month, an 80% subsidy for the Germany public transport ticket, a 15-euro employer contribution for bike leasing, company pension schemes, disability insurance, 30 vacation days, office yoga, health days, a cafeteria, and employee discounts (source: jobs.nordex-online.com). The corporate culture is shaped by the "OneCompany" mission statement, promoting a collegial and international atmosphere supported by flexible working models (source: jobs.nordex-online.com).
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