Job description
Here at Intellihub, our people are at the core of everything we do. Our high performing team are key to building on our position as ANZ's leading smart metering provider, as well as unlocking innovative solutions that enable households and businesses to take charge of their energy generation, storage and consumption - now and into the future.
With offices across Australia and New Zealand, we have established a rich culture of diversity and inclusion - and remain deeply committed to promoting equal opportunities for all our employees and a positive, safe and productive workplace for all.
Join our specialist Calibration Laboratory team and play a key role in ensuring the accuracy and reliability of metering devices used across New Zealand.
As a Calibration Laboratory Technician, you'll work with sophisticated testing and calibration equipment, refurbishing, programming, testing and evaluating metering devices to ensure they meet quality, safety and performance standards. You'll gain exposure to accredited laboratory practices, industry-leading technology and a highly specialised field that combines electronics, testing and quality assurance.
Working alongside experienced technicians and engineers, you'll contribute to continuous improvement initiatives while helping maintain the laboratory's ISO/IEC 17025 accreditation and reputation for technical excellence.
Key Accountabilities
- Refurbish, program, calibrate and test metering devices.
- Perform testing and calibration activities in accordance with approved laboratory procedures.
- Maintain laboratory equipment, testing systems and reference standards.
- Identify, investigate and report technical issues and faults.
- Recommend improvements to testing processes and laboratory practices.
- Support the evaluation of new metering technologies and devices.
- Diagnose and document faults in defective metering assets.
- Contribute to the development and review of laboratory procedures and work instructions.
- Participate in proficiency testing programs to demonstrate laboratory competency.
- Support audit activities, corrective actions and continuous improvement initiatives.
- Provide Key Technical Personnel (KTP) coverage within approved areas of responsibility.
- Assist in maintaining ISO/IEC 17025 and IANZ accreditation requirements.
Qualifications
- Qualification in Engineering, Electronics, Electrical or a related field, or equivalent practical experience.
- Experience working in a technical, testing, calibration or laboratory environment.
- Strong attention to detail and commitment to quality and accuracy.
- Practical fault-finding and problem-solving skills.
- Ability to follow technical procedures and maintain accurate records.
- Experience working within an ISO/IEC 17025 accredited laboratory is advantageous.
- Knowledge of calibration, measurement uncertainty or metrology principles is desirable.
- IANZ Key Technical Personnel (KTP) experience would be highly regarded.
Additional Information
This role is based in our Penrose office with a requirement to work on-site five days per week.
About this role
About Intellihub
Company Overview
Intellihub, a privately held 50/50 joint venture between Pacific Equity Partners and Brookfield
HeadquartersSydney, NSW, Australia
Founded2018
SizeApproximately 400 employees across Australia and New Zealand (source: modernslaveryregister.gov.au)
What They Do
Intellihub specializes in digital energy management, providing smart metering devices and services to over 50 energy retailers across Australia and New Zealand (source: intellihub.com.au). The company focuses on installing, maintaining, financing, and operating smart meters and related infrastructure for electricity, gas, and water networks, serving residential, commercial, industrial, embedded networks, and solar metering customers (source: arena.gov.au). Beyond metering, Intellihub develops digital infrastructure for virtual power plants through a demand flexibility platform capable of orchestrating more than 500 MW of consumer devices such as hot water systems, solar PV, batteries, EV chargers, and pool pumps (source: arena.gov.au). The company also emphasizes smart water services and digital water infrastructure, including pressure monitoring and certification efforts (source: intellihub.com.au). As the only independent smart metering provider across ANZ, Intellihub supplies smart meters to more than 30 retailers, combining metering, data, capital, installation, and orchestration in a unified platform (source: arena.gov.au).
Projects & Track Record
One of Intellihub's flagship initiatives is the Demand Flexibility Platform, launched with $9.75 million in government funding from ARENA against a $22 million budget in December 2023. This project aims to aggregate 510 MW of load control by enrolling over 140,000 customer devices to support virtual power plant operations for retailer partners (source: arena.gov.au). Intellihub also led Australia's first and largest power pole-mounted EV charging project, managing all aspects from project management and stakeholder coordination to product development, metering, and charge point operations (source: arena.gov.au). Their broader platform encompasses funding, procurement, installation, maintenance, monitoring, optimization, and orchestration for solar, battery, and behind-the-meter assets (source: arena.gov.au). In the water sector, Intellihub has expanded into smart water initiatives, including Smart Drop Certification for its smart water services, enhancing water network visibility and monitoring (source: intellihub.com.au).
Recent Developments
In 2025 and 2026, Intellihub announced the refinancing and upsizing of approximately A$3 billion in Certified Green Loans to accelerate growth in its energy-transition platform (source: intellihub.com.au). The company entered a commercial agreement with ENGIE to expand EV charging rollout and enhance consumer access to household energy management solutions, alongside launching Zelora with Bunnings for home electrification (source: intellihub.com.au). Additionally, Intellihub partnered with Poolwerx on a government-funded pilot to test smart energy technology for pool energy and water health, and collaborated with Hayes Metals on smart meter circular-economy recycling initiatives (source: intellihub.com.au). The National Reconstruction Fund Corporation invested $100 million to support Intellihub’s deployment of smart meters and creation of local jobs in software, analytics, energy services, logistics, warehousing, telecom, and IT partnerships (source: nrf.gov.au).
Working There
Intellihub offers employment opportunities across a diverse range of functions including metering operations, installation, service-centre support, software development, analytics, energy services, logistics, warehousing, telecommunications, and IT (source: nrf.gov.au). The company maintains offices in Sydney, Melbourne, Brisbane, Hobart, Auckland, Hamilton, and Tauranga, providing roles across both Australia and New Zealand (source: modernslaveryregister.gov.au). Intellihub’s culture emphasizes digital infrastructure, customer experience, and large-scale operational delivery rather than traditional utility project development (source: arena.gov.au). Employee training is a priority, with 96% of employees receiving modern slavery training in 2023 and 100% trained in FY2025, reflecting a strong commitment to ethical practices (source: modernslaveryregister.gov.au). The main Sydney offices are located at Level 14, 570 George Street and 15–21 Doody Street, Alexandria, serving as key hubs for the company’s workforce (source: linkedin.com).
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