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IT Support I - New Fintech Project

Join Second Foundation in Prague as IT Support I, managing user accounts and troubleshooting IT issues for a new fintech project. Benefit from flexible hours, home office options, and daily office meals while working with Atlassian and Microsoft O365 services.

Flexible Full time UTC+01:00 Updated today

Applies on second-foundation.eu

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What you would work on

  • Provide general first-hand user account management support for Atlassian and Microsoft O365 services, including e-mail, SharePoint, OneDrive, and Teams.
  • Troubleshoot basic IT issues, including hardware and software problems.
  • Onboarding users by setting up their accounts and configuring their hardware and software.
  • Offboarding user accounts and ensuring that all data is securely removed from company systems.
  • Maintain an inventory of IT assets and software licenses.
  • Maintain IT procedures and policies to ensure compliance with industry standards.
  • Prepare hardware for new users, including laptops, workstations, monitors, mobile phones, and others.
  • Implement new technologies and systems with the L2 team.

What makes you a great candidate

  • Passion for technology and problem solving.
  • Technical mindset approach to overcoming complex IT issues.
  • Knowledge of Windows and macOS operating systems, as well as experience with hardware and software on IT administration level.
  • Familiarity with Azure cloud and Microsoft Entra (AD) is a strong advantage.
  • Experience with Confluence and Jira (or similar) is a plus.
  • Fluent in English.
  • Excellent communication skills and ability to interact with users of all levels.
  • Possess a strong sense of responsibility and reliability.
  • Readiness to work on-calls 24/7.

What we offer

  • 25 days of paid holiday
  • Daily refreshments and meals in the office, including lunch
  • Work phone and laptop of your choice
  • Company tariff covering unlimited calls, SMS, and data package
  • Flexible working hours and home office options
  • Events and teambuilding activities

Pay & benefits

Paid time off Flexible hours Meal allowance

About this role

Posted
22 Oct 2026
Updated
22 Oct 2026
Job type
Full time
Workplace
Flexible
Working hours
UTC+01:00
Experience
Entry

About Second Foundation

Company

Name

Second Foundation

Headquarters

Prague, Czech Republic

Founded

2019

Size

Approximately 350 employees worldwide (source: linkedin.com).

What They Do

Second Foundation is a private technology-driven energy trading company that has rapidly evolved from an innovator in the spot market to a global leader in algorithmic trading and renewable energy management. They focus on energy algorithmic trading, renewable energy optimization, virtual power plants (VPP), and grid balancing, utilizing advanced mathematical methods, artificial intelligence, machine learning, and predictive weather models. Their platforms manage over 2 GW of capacity across solar, wind, and battery systems (BESS) (source: second-foundation.de).

Projects and History

Significant projects include the acquisition of Nano Energies Trade in 2022, which strengthened synergies in trading solar, wind, and battery resources. They currently manage approximately 1.5-2 GW of renewable capacity within their market activities. Current projects include the acquisition of 60 MWh of BESS in Finland and the first investment in BESS in Romania, enhancing their presence in Central and Eastern Europe (source: second-foundation.eu).

Recent Developments

In the past two years, Second Foundation announced plans for a full acquisition of the Nano Energies group, expected to be completed in the first quarter of 2024. They also established a long-term partnership with Bochemie Group, which includes a minority stake and enhancement of global energy services. Additionally, they announced the acquisition of a 60 MWh BESS project in Finland and an investment in the Japanese market with IQg (source: second-foundation.eu).

Working with Them

Second Foundation is looking for employees in trading, technology and development, quantitative roles, meteorology, and engineering. Employees have the opportunity to work in offices in Prague, Berlin, Zug, Charlotte, and Tokyo. The company emphasizes recruiting individuals with financial trading experience and an interest in mathematics and energy markets, reflecting their rapid global growth (source: second-foundation.de).

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