28d ago
Job description
Role overview
We're looking for a full-time Service Delivery Specialist to provide the best customer experience by ensuring the smooth delivery of top-notch services that meet and exceed our customer demands. You will be joining the Product and Customer Success team, working hand in hand with Product Owners, Customer Success Managers and Software Engineers. As a Service Delivery Specialist, you will provide high-performance levels for service-related processes and implement improvement activities wherever necessary.
Your Challenge
- Assist in the management of all aspects of the project to agreed-upon customer requirements and ensure all product/technical, quality, and business targets are met
- Carry out daily project-related activities, including software configuration, maintenance of project plans, and coordination with teams across the business.
- Achieving project deliverables and compliance with contract requirements
- Identifying, analysing, and addressing project risks and business outcomes, while regularly sharing lessons learned.
- Establish and maintain weekly reporting, by setting up regular internal and external team meetings, capturing minutes, agreed actions, updating teams and senior management
- Building strong relationships with customers and stakeholders.
- Provide support in other internal tasks such as reporting, internal workshops, etc.
Must-haves
- Bachelor's or master's degree (B. S., M.S.) in Energy Markets/Engineering/Sustainability or relevant field
- Knowledge in Project Management
- Expert proficiency in Microsoft Excel
- Be comfortable using the Atlassian Suite of applications (Confluence, Jira)
- Have strong problem-solving skills and be able to think outside the box
- Customer-oriented, with excellent organization and strong communication skills.
- Very fluent in English
Nice-to-have
- Fluent in other European languages (German, French, Dutch, etc)
- Master's degree related to renewable energy.
- Knowledge of agile/scrum process and principles.
Your Benefits
- Multicultural & friendly cleantech startup environment
- Birthday off - enjoy your special day!
- Hybrid & flexible work setup
- Free coffee, tea, snacks & fresh organic fruit in the office
- Company-sponsored team events twice a year, plus fun after-work activities
- Save money with Cobee on meals, transport, and more
- Referral bonus program - help us grow the team and get rewarded
Diversity & Inclusion
In Flexidao we embrace diversity by having and promoting an inclusive and diverse environment. Therefore, we are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, or gender identity or expression.
Recruitment Process
- * Google Meet interview with HR
- * Google Meet interview with our Head of Product
- * Google Meet interview with the other Service Delivery Specialists
- * Google Meet with our CEO.
Apply now before it's too late!
We don't offer just a "job". It's about building cool stuff that matters, together with a great team.
If you see yourself working with us and can meet the key requirements, send your CV to join Flexidao to [email protected]
Pay & benefits
+ Referral bonus program - help us grow the team and get rewarded
Paid time off
Meal allowance
About this role
Experience
Mid level
About Flexidao
Company Overview
FlexiDAO, a private company specializing in software for clean energy management
Barcelona, Spain
2017
Approximately 30 employees (source: zoominfo.com)
What They Do
FlexiDAO is a technology company that develops an advanced clean energy intelligence platform focused on hourly renewable electricity traceability and certification. Their software integrates data from energy certificates, consumption measurements, invoices, and emissions to provide an accurate and transparent view of the origin and carbon content of the electricity consumed (source: innoenergy.com). The platform is designed to help organizations, especially energy and sustainability teams, manage complex renewable portfolios, comply with regulations such as CSRD/CDP, and optimize carbon-aware energy procurement strategies (source: flexidao.com). Additionally, FlexiDAO leverages blockchain infrastructure to certify and track electricity and its emissions from production to consumption in hourly intervals, representing a significant advancement over the lack of granular data in the renewable energy market (source: setventures.com). Their technology offering integrates both through their own interface and client enterprise systems, facilitating large-scale clean energy management, auditing, and reporting (source: flexidao.jobs.personio.com).
Projects and Track Record
Among their notable projects, FlexiDAO implemented a data and energy reporting platform for Acciona Energy, monitoring production from five wind and hydroelectric plants in Spain and attributing the generated energy to four corporate clients in Portugal, centralizing data and standardizing origin evidence to facilitate visualization and sharing of results (source: flexidao.com). The company also provides detailed analysis of Google's global clean energy portfolio, demonstrating their capability to manage complex renewable portfolios and support large buyers in transitioning to 24/7 carbon-free electricity (source: flexidao.com). FlexiDAO operates in at least 13 countries, with active presence in Spain, France, Germany, the Netherlands, the UK, the US, and the APAC region, reflecting their global approach to scaling energy intelligence solutions (source: setventures.com).
Recent Developments
In the past two years, FlexiDAO launched a new brand identity reflecting their mission to provide digital tools and data for effective clean energy portfolio management (source: flexidao.com). In September 2025, they announced a strategic alliance with Green Project Technologies and ACT to develop an integrated and scalable solution combining energy intelligence, renewable products, and a supplier platform aimed at reducing Scope 2 and 3 emissions and generating cost savings for corporates and their supply chains (source: prnewswire.com). Furthermore, their Series A funding round in July 2022 raised €6.1 million, led by SET Ventures with participation from Google and Microsoft Climate Innovation Fund, marking a key milestone to drive the global expansion of their 24/7 electricity and carbon tracking platform (source: eu-startups.com).
Working at FlexiDAO
FlexiDAO offers job opportunities primarily in software development, energy consulting, and project management, with an international and collaborative focus involving partnerships with companies like Google, Microsoft, Vodafone, and the United Nations (source: flexidao.jobs.personio.com). The organizational culture is dynamic, mission-driven towards climate goals, and product-focused, promoting a flexible work environment with adaptable hours and professional development opportunities (source: rejobs.org). Benefits include competitive salaries and an environment that fosters innovation and commitment to the global energy transition (source: rejobs.org).
More grid and utilities jobs like this
From €900 /mo
57d ago
From €900 /mo
57d ago
€77,000–110,000 /yr
121d ago
€77,000–110,000 /yr
121d ago