Field Service Engineer
Seeking Field Service Engineer in Stockholm, Sweden to support global customer base, ensure product performance, and drive renewable energy transformation. Requires electrical background, high voltage experience, and passion for service.
About Northvolt
Company Overview
Northvolt
Stockholm, Sweden
2016
Business Model
Batteries, Energy Storage
Battery manufacturing and development, recycling technology
Product sales to automotive and energy storage sectors
Locations & Geography
Sweden 🇸🇪, Germany 🇩🇪, Poland 🇵🇱, Portugal 🇵🇹, USA 🇺🇸, Canada 🇨🇦
Company Culture
Deliver batteries with a 90% lower carbon footprint by 2030
Innovative, diverse workforce
Training and career growth opportunities
Activities & Projects
Gigafactories in Sweden, Germany, and Poland
Development of sodium-ion battery technology
Utilizing renewable energy and recycling used batteries
Career Opportunities
Roles in engineering, production, and administration
Competitive benefits, sustainability-focused work environment
Contact Information
At Northvolt, we are now seeking Field Service Engineers who would support our passionate team from Stockholm. In joining us you will be an important part of Northvolt's continued growth and play an important role in the transformation to a carbon free society.
Our Field Service Engineers are responsible for the performance and customer satisfaction of delivered products located around the world. We are a team of passionate service engineers eager to support the customer and we solve our tasks through knowledge sharing and teamwork.
Key responsibilities include but are not limited to
- Provide first-line and second level support for hardware and software related customer issues, via remote or on-site support
- Solving customer helpdesk tickets by remotely supporting customers technicians on site
- Document services performed and feedback to design teams for quality improvements
- Frequent travel, including international travel
- Perform all work with highest focus on health and safety
- Build long-lasting customer satisfaction and loyalty by delivering service satisfactory to the customers' needs
The person we are looking for is strongly goal oriented, curious and eager to learn. Our organization requires and values great self-discipline and a natural talent to make things happen.
The Field Service Engineer is a vital member of the Aftermarket team and key to Northvolt's mission to enable the future of energy.
Education/Experience
- A degree with electrical background or relevant experiences
- Experience from work with high voltage products
- Good IT knowledge and experience with SW solutions
- Hands-on experience with field service work
- Experience and interest in renewable energy industry is a plus
Skills & Requirements
Specific Skills/Abilities
- Qualities that we cherish are flexibility, sense of quality, friendliness, motivation to take on new challenges, grit and a sense of humor
- Excellent English written and oral skills, Swedish is a plus
- Organized, Passionate and purpose driven and an eye for details
- Proactive and goes beyond expectations
- Work well with others in a team environment, as well as independently
What we offer
- A exiting job in a flexible and trustful environment
- An inclusive supporting team
- Opportunity to grow and develop personal and technical skills
- A chance to contribute directly to customer satisfaction
- A collaborative platform to influence team, product and future of the company
Apply now
Job expired?Please let Northvolt know you found this job on Rejobs. This will help us grow and get more people to work on renewable energy!
Discover how you’re connected
View connectionsSee your contacts at Northvolt on LinkedIn to leverage your network in applying for this position.
Apply now
Job expired?Please let Northvolt know you found this job on Rejobs. This will help us grow and get more people to work on renewable energy!
Discover how you’re connected
View connectionsSee your contacts at Northvolt on LinkedIn to leverage your network in applying for this position.
About the role
Mar 26, 2024
Full Time
Company
Sep 18, 2024
On-site
Stockholm, Sweden
Mid-Senior level
UTC+01:00
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