Head of Transformation- Leeds

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

About the role

ENGIE are recruiting for a Head of Transformation to be based in Leeds. This is a permanent role, working full time Monday to Friday. On offer is a competitive salary, bonus and benefits package.

The purpose of the role is to define and lead significant business and IT change within UK Energy Supply.

Key Responsibilities

• Leadership responsibility of the divisional Change function which includes business change, IT projects, business improvement and Management Information.
• Define, implement, and communicate the business change strategy to enable the division to achieve its objectives.
• Define and implement new projects and programmes of change that will grow the divisions market share.
• Works with the IT Delivery function to monitor and review progress across the delivery portfolio for the Division
• Communicate the Change work schedule and manage expectations in the business, communicate progress updates, assist with resolving hurdles and gain business decisions
• Collaborate with the Head of IT to identify IT projects with the business, work with Enterprise and Solutions Architects to develop a strategic technology roadmap, gain business sponsorship and initiate IT projects via the governance process.
• Deliver projects using the appropriate agile project management methodology, learning & iterating frequently
• Lead the collaborative, dynamic planning process - prioritising the work that needs to be done against the capacity and capability of all teams in the division
• Define and deliver significant improvements in our customer experience and cost to serve across Energy Supply.
• Identification/collation of potential business improvements within Energy Supply in respect of processes and supporting systems for management of existing and new market segments.
• Define and deliver the divisional Management Information strategy, creating the target state reports enabling business insight and improved controls
• Contribute to the definition and delivery of the divisional Data Quality strategy, ensuring the commercial value of the data is being protected and utilised.
• Accountable for the creation of business cases for new strategic programmes
• Determination and reporting of realised business benefits
• Ensure business process documents are updated in preparation for business change (such as Continuous Improvement Process (CIP) documents and Operational guides)
• Ensuring that all business users are effectively trained on new business process, to effectively integrate the new processes.

Key Requirements

• Leadership of large-scale Change programmes
• Previous experience of the Energy Industry, preferably B2B markets
• Previous demonstrable experience in successfully dealing with senior stakeholders up to Board level
• Experience in managing challenging and complex client & supplier engagements
• Identifying and driving large-scale continuous improvement programmes
• Proven leadership of change and IT functions
• Proven experience in delivering digital projects and products
• Proven experience using a range of agile project management methods
• Degree level (or equivalent) in a relevant discipline or specific related experience
• Exceptional communicator and experienced in managing multiple challenging stakeholders with an ability to shape and influence decisions at executive level.
• Ability to translate IT issues in a simple and effective way for the business to understand
• Lead key supplier relationships and influence contract negotiations, change and improved relationships
• Knowledge of electricity and gas UK Retail business processes and systems preferable
• Knowledge of project development processes
• Programme Management skills (e.g. Prince, MSP, Agile, Leading SAFe)
• Understanding of Lean Management (e.g. Lean Six Sigma, TQM )

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.