
Head of Customer Delivery (m/w/d)
Skeleton Technologies
Company Overview
Skeleton Technologies
Tallinn, Estonia
2009
Business Model
Energy Storage
Development and manufacturing of ultracapacitors and energy storage systems.
Sales of energy storage products, partnerships, and technology licensing.
Locations & Geography
Skeleton Technologies operates in multiple countries, including Germany, France, the United States, Japan, and Estonia.
Company Culture
Their mission is to provide the world with the most efficient energy storage solutions, focusing on sustainability and innovation.
They promote a collaborative and innovative work environment that encourages creativity and teamwork.
Skeleton Technologies invests in employee development through training programs and opportunities for professional growth.
Activities & Projects
They are currently involved in projects aimed at enhancing the performance of electric vehicles and renewable energy systems.
Skeleton Technologies has developed a new generation of ultracapacitors that significantly improve energy density and efficiency.
They focus on sustainable manufacturing processes and aim to reduce the environmental impact of their products.
Career Opportunities
Typical job openings at Skeleton Technologies include engineering, research and development, and sales positions.
They offer competitive salaries, flexible working hours, and opportunities for remote work.
Contact Information
Last updated on 2025-01-31 | Report an issue
Skeleton's Commercial department is looking for a driven and experienced Head of Customer Delivery (m/f/x) to lead a multidisciplinary team, including roles such as Customer Success Manager, Tender Manager, Order-to-Cash, and Sales Operations Specialist, to ensure seamless execution of end-to-end customer delivery processes.
They will drive operational excellence, align team efforts with business objectives, and champion initiatives to enhance customer satisfaction and retention.
This role involves leading change management efforts, scaling commercial operations to support business growth, and fostering a customer-centric culture. As part of the Commercial leadership team, the Head of Customer Delivery will collaborate closely with internal stakeholders to resolve challenges, optimize processes, and deliver tailored solutions. They will establish KPIs, monitor team performance, and ensure continuous improvement in delivery standards.
Requirements
- At least 5 years of work experience in leadership in customer-facing function.
- Deep understanding of end-to-end customer delivery processes, including sales operations, contract management, and customer support.
- Experience in sales (field or office-based).
- Higher education preferably in Business Administration.
- Good understanding and experience in Change Management and Continuous Improvement.
- Fluency in English is required.
Benefits
- We offer flexible working hours, with the possibility of mobile working without core working hours and sufficient freedom for your own ideas.
- A flat hierarchy culture - fostering our great working atmosphere.
- Use the training budget to expand your knowledge and competencies.
- A motivating opportunity for continuous growth at Skeleton.
- An additional day off every year for your birthday.
- Be active & participate in our internal sports challenges (SkelFitness).
- We celebrate our successes with Team Events, Summer & New Year’s parties, and other initiatives!
We're not just about energy storage. We're about redefining energy for a net zero future, and we'd love for you to be a part of our journey.
About the role
June 4, 2025
Flexible
- Leipzig, Germany
- Bitterfeld-Wolfen, Germany
- Berlin, Germany
- Finland
- Tallinn, Estonia
- Großröhrsdorf, Germany
At least 5 years in leadership in customer-facing function
UTC+02:00
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