O&M Expert Technician (m/w/d)

Job Description

At Voltalia we are passionate about renewable energies! We are an electricity producer from wind, solar, hydro, biomass and storage and also a service provider to 3rd party clients such as Development, EPC, O&M and Distribution. Today we are in 20 countries, split among 4 continents, and offering a global operating capacity to our clients. We are listed on the regulated Euronext market in Paris since July 2014.

Our O&M Expert Technician is a hands-on supervisory role, providing technical support, mentoring, skills training and supervision for the technician(s) on site. With their experience, knowledge and technical skills, the O&M Expert Technician will work alongside technicians to respond to the service needs as assigned by the Area Coordinator, in East Anglia.

As an expert in their field, the Expert Technician will work supportively with the team and the customer to address technical challenges and complete maintenance activities as per service level requirements, communicating with the Area Coordinator to support service delivery, team operations and planning.

The O&M Expert Technician will be required to:

• Assist the O&M Area Coordinator in their coordination of the team, tools and equipment; ensuring resources are more than sufficient for meeting the requirements of the work; regarding implementation and contract management for the O&M of PV plants;
• Address customer inquiries and provide technical support;
• Conduct site visits to assess and resolve customer issues;
• Supervise the implementation of the maintenance plans and provide support for the teams; ensuring safe working practices are followed and adhered to at all times;
• Promote and supervise the implementation of the procedures and guidelines provided by the Company within the technician team(s);
• Support the communication, implementation and adherence to Electrical Safety Rules, good practices, legal, HSE requirements within the technician team;
• Perform regular on-site technical inspections of the technical team, reviewing skills and competency and making training recommendations as per guidance;
• Support the coordination of the technical team; providing follow-up reports and feedback on the services provided by the O&M field team and subcontractors;
• Implement quality control measures to maintain high standards;
• Support the coordination between on-site teams and Remote Services (RO&ME);
• Participate with O&M Technicians in the hands-on tasks, preventative maintenance and/or corrective activities for troubleshooting and diagnosing failures (as required);
• To participate in an on-call Rota as and when required; ensuring compliance with policies, procedures and legal requirements at all times.

Requirements

• Degree/ HND or equivalent in electrical engineering or related technical discipline is essential.
• Formal electrical qualifications such as the 17th or 18th Edition Wiring Regulations and City & Guilds Inspection and Testing.
• 5 years demonstrated electrical engineering experience in the solar industry.
• Proficiency with PV-GIS solar simulation software and shading analysis.
• Experience of maintenance management processes and systems.
• High Voltage Systems Knowledge: Experience with high voltage systems and maintenance, ideally with HVAP1 training or higher.
• Knowledge of Technical Design (PV systems).
• Proficient user of Microsoft Office and IT systems.
• Availability to travel within the designated area of the UK for limited periods and at short notice;
• Full UK Driving Licence, necessary for travelling to sites in and around the designated UK area.
• Candidates must provide proof of their legal right to work in the UK.

Key Skills

• Customer orientated/ Customer service skills / Quality of service.
• Proactive and positive attitude.
• Ability to take responsibility.
• Commitment to accuracy and attention to detail.
• Open to change; and positive solution focused mentality.
• Teamwork spirit.
• Coordination and excellent supervisory skills.