Remote Monitoring Senior Operator (m/w/d)

Ohmium’s mission is to make green hydrogen a reality today by creating innovative products and solutions that enable industries to deploy emission-free green hydrogen for a sustainable future. The company is headquartered in the United States with manufacturing facilities in India and operations around the world.

The Ohmium team are passionate, Proton Exchange Membrane (PEM) electrolyzer industry experts who’s patented interlocking modular technology helps customers operating in the energy, transport and heavy industry decarbonize. We are seeking exceptional people who want to do great things and help us rapidly accelerate the growth of green hydrogen around the world!

Job Overview

The Remote Monitoring Senior Operator will remotely monitor green hydrogen generating systems, ensuring optimal performance and addressing any issues in real-time. They will analyse data, troubleshoot system malfunctions, and coordinate with on-site Field Service Engineers to implement corrective actions. This role requires strong technical skills, excellent communication abilities, and a proactive approach to maintaining system efficiency and safety.

Duties and Responsibilities

• Remote monitoring of Hydrogen electrolyzer throughout the US and across different geographical locations as required.
• Safe startup & safe shutdown of the hydrogen electrolyzer based on customer requirements and diagnostic assistance.
• Proactively Monitor the operational data obtained through our server and applications.
• Respond quickly to the call center and ticketing systems in support of customer needs.
• Assess customer and regional monitoring protocols to support compliant data processing.
• Alarm server monitoring.
• Conduct analytics to closely monitor the health and performance of the electrolyser.
• Prepare the Daily Production Report (DPR) and send it across for the budgeting.
• Prepare operational assessment reports that includes machine operational performance, trip analysis, structural health and sensor health.
• Responsible for Condition Monitoring of the system and actively tacking decisions based on the current scenario.
• Safe isolation & restoration of equipment’s for issuance of PTW (Permit to Work) to Maintenance Department with due attention to safety and efficient operation of plant and personnel.
• Raising of notifications in ERP for any observation made in the electrolyzer and do necessary modifications for system improvement.
• 3-6 Years of experience working with any remote monitoring software such as SCADA or EMS, control room interfaces, or centralized control for distributed systems
• 3-6 Years of experience remotely monitoring, troubleshooting, and or operating complex electrical or mechanical systems
• 2 Years of technical customer support experience

Formal Education, Certifications or Equivalent

• Bachelor of Science in Electrical, Mechanical, Physics, or any other Engineering disciplines recommended but not required
• Knowledge of transmission, generation, and distribution processes associated with electrical and high-pressure systems
• This position is full-time and located ON-SITE in NEWARK, CA
• Relocation Assistance Available

Additional Skills Necessary

• Interpersonal and communication skills
• Strong written and oral communication skills.
• Ability to work proactively and productively without supervision
• Ability to multi-task, prioritize complex situations, and produce results in an extremely demanding environment
• Ability to distinguish between colors on drawings and monitors/screens

The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, many employees are eligible to participate in Ohmium’s benefit plans and incentive programs (subject to the terms of those plans or programs).

California Base Pay Range

$75,00—$120,000 USD

Ohmium is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.