Appointment Center Manager
Solar Works Energy
Company Overview
Solar Works Energy
Albuquerque, NM, United States
2015
Business Model
Renewable Energy
Solar Works Energy specializes in the design, installation, and maintenance of solar energy systems. They focus on providing sustainable energy solutions for residential and commercial clients.
The company generates revenue primarily through the sale and installation of solar panels, as well as ongoing maintenance services for their solar energy systems.
Locations & Geography
Solar Works Energy operates primarily in the United States, with a strong focus on the New Mexico region. They are committed to expanding their services to other states in the future.
Company Culture
Their mission is to provide affordable and sustainable solar energy solutions that empower communities and reduce carbon footprints. They value integrity, innovation, and customer satisfaction.
Solar Works Energy promotes a collaborative and inclusive work environment where employees are encouraged to share ideas and contribute to the company's growth. They prioritize employee well-being and work-life balance.
The company invests in employee development through training programs and workshops focused on renewable energy technologies and customer service excellence. They believe in fostering a culture of continuous learning.
Activities & Projects
Solar Works Energy is currently involved in several large-scale solar installation projects across New Mexico, aimed at increasing access to renewable energy for local communities. They are also exploring partnerships to expand their project portfolio.
The company is committed to innovation in solar technology, focusing on improving the efficiency of solar panels and integrating smart technology into their installations. They are actively researching new methods to enhance energy storage solutions.
Solar Works Energy implements sustainable practices in their operations, including using eco-friendly materials and minimizing waste during installations. They also engage in community outreach to promote the benefits of solar energy.
Career Opportunities
Typical job openings at Solar Works Energy include solar installation technicians, project managers, and sales representatives. They seek individuals who are passionate about renewable energy and customer service.
The company offers competitive salaries, health benefits, and opportunities for professional development. Employees also enjoy flexible work schedules and a supportive team environment.
Contact Information
Last updated on 2025-03-27 | Report an issue
Job Description
Solar Works Energy is seeking an Appointment Center Manager who will be responsible for managing the appointment scheduling and optimization process. The successful candidate will be responsible for ensuring that all customer appointments are efficiently booked, managed, and optimized to maximize satisfaction and productivity. This position offers a base salary plus commission.
Key Responsibilities
- Manage daily operations of the appointment center, ensuring efficient appointment scheduling and modifications.
- Oversee a team of scheduling coordinators; hire, train, and evaluate staff performance.
- Develop and implement strategies to enhance customer service and increase appointment bookings.
- Monitor and analyze appointment scheduling processes and customer feedback to identify areas for improvement.
- Ensure that the team meets sales targets through effective appointment scheduling and follow-ups.
- Maintain high levels of accuracy and attention to detail in all scheduling data and customer interactions.
- Collaborate with sales and service department leaders to ensure alignment and optimize staff and resource allocation.
- Handle escalated customer service issues related to appointment scheduling.
- Generate reports and provide insights on appointment trends, team performance, and operational efficiency.
Requirements
- Proven experience in a managerial role, preferably in a sales or service environment.
- Strong leadership skills with the ability to motivate and lead a team.
- Excellent organizational and multitasking abilities.
- Outstanding communication and interpersonal skills.
- A friendly, customer-oriented approach with a focus on sales enhancement.
- High attention to detail and conscientiousness in managing operational tasks.
- Proficiency in scheduling software and CRM systems.
Benefits
Join our dynamic team at Solar Works Energy, a forward-thinking leader in renewable energy solutions based in Albuquerque, New Mexico. We specialize in providing top-tier solar solutions, roofing, battery storage, and electric vehicle chargers. We are committed to delivering unparalleled sales and service experiences to our customers. We are seeking an enthusiastic and detail-oriented Appointment Center Manager to oversee the scheduling operations for both our sales and service departments.
About the role
- Albuquerque, New Mexico, United States
Managerial experience required
UTC-07:00
Apply now
Job expired?Please let Solar Works Energy know you found this job on Rejobs. This will help us grow and get more people to work on renewable energy!
Discover how you’re connected
View connectionsSee your contacts at Solar Works Energy on LinkedIn to leverage your network in applying for this position.
Similar jobs near Albuquerque, New Mexico, United States
Share with Friends
The stakes are high, and the time for talk has passed. Now is the time for action. Help a friend accelerate the shift to a sustainable future.
Share this job - Appointment Center Manager - with your folks, and help them find a career to be proud of.
