
Field Service Technician (m/w/d)
Plug Power
Company Overview
Plug Power
Latham, NY, United States
1997
Business Model
Renewable Energy
Plug Power specializes in providing alternative energy technology, focusing primarily on hydrogen fuel cell systems. Their solutions are designed to replace conventional batteries in electric vehicles and stationary power applications.
The company generates revenue through the sale of fuel cell systems, hydrogen production, and maintenance services. They also engage in partnerships and collaborations to expand their market reach and product offerings.
Locations & Geography
Plug Power operates primarily in the United States, with significant activities in Canada and Europe. Their strategic partnerships and projects extend their influence in the global renewable energy market.
Company Culture
Their mission is to lead the hydrogen economy by providing innovative and sustainable energy solutions. They value integrity, teamwork, and a commitment to environmental sustainability.
Plug Power fosters a collaborative and inclusive work environment that encourages creativity and innovation. Employees are empowered to contribute to projects that have a meaningful impact on the energy landscape.
The company invests in employee development through training programs and career advancement opportunities. They emphasize continuous learning to keep pace with advancements in renewable energy technologies.
Activities & Projects
Plug Power is currently involved in several high-profile projects, including the development of hydrogen fuel cell systems for logistics and transportation. They are also working on expanding their hydrogen production capabilities to meet growing demand.
The company has recently introduced new fuel cell technologies that enhance efficiency and reduce costs. Their innovations aim to make hydrogen a more accessible energy source for various applications.
Plug Power is committed to sustainability by focusing on green hydrogen production and reducing carbon emissions. Their practices align with global efforts to transition to cleaner energy sources.
Career Opportunities
Typical job openings at Plug Power include positions in engineering, operations, and sales. They seek individuals who are passionate about renewable energy and innovation.
Employees at Plug Power enjoy a comprehensive benefits package that includes health insurance, retirement plans, and opportunities for professional development. They also promote a healthy work-life balance.
Contact Information
Last updated on 2025-03-27 | Report an issue
Job Description
As a Field Service Technician, you'll become an expert on our fuel cell products that are installed in electric lift trucks. You’ll be responsible for keeping everything running smoothly by conducting preventative maintenance and tackling any breakdowns. You'll install, service, and maintain fuel cells, order parts, and keep everything documented. Plus, you'll be the face of Plug to our customer personnel and and electric lift truck operators, so this role requires both strong technical skills as well as interpersonal skills.
Core Duties and Responsibilities
- Maintain and Service Fuel Cells: Keep fuel cells in top shape at customer sites
- Diagnose and Troubleshoot: Use your skills to keep the fleet running smoothly
- Specialized Service Procedures: Handle field retrofits and software/hardware upgrades
- On-Call Support: Be ready to assist customers in emergencies
- Order Parts and Tools: Ensure you have everything needed for top-notch service
- High-Pressure Systems: Handle high-pressure hydrogen storage and related systems
- Customer Communication: Maintain ongoing communication with customers and suppliers
- Feedback and Reports: Provide regular updates on fuel cell performance and field issues
- Administrative Duties: Complete incident reports, service logs, inventory maintenance & other documentation
- Safety First: Follow and enforce safety procedures at all times
- Travel: Travel as needed, always driving safely and adhering to traffic laws
- Professional Representation: Always represent Plug Power in a professional manner
- Perform other duties as assigned
Education and Experience
- Education: Minimum high school diploma or equivalent
- Experience: 3+ years in mechanical and electrical troubleshooting (formal training and education may substitute)
- Licenses: Valid driver’s license, clean driving record, and ability to safely operate a motor vehicle
- Physical: Able to lift 50 pounds regularly without assistance
- Preferred: Knowledge of lift truck operation and applications
- Skills: Computer skills (Word, PowerPoint, Excel, Outlook), and dynamic interpersonal skills
- Attributes: Excellent communication, creative problem-solving, independent work ability, dedication to quality, time management, punctuality, and reliability
- Tools: Must provide own standard set of tools; specific fuel cell tools provided by Plug Power
Pay Rate:
$24.00 - $28.00
We offer a fantastic total rewards package at Plug, and a brief summary is below:
- Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment. If you are interested in this position, we’d ask that you apply.
- The above pay range, may not take into account local geographic pay variations. If there is an applicable geographic differential, a member of the HR team can discuss that with you.
- Health, Dental & Vision Insurance eligibility starting from the first day of hire
- 401(k) with 5% company match
- Bonus eligibility
- Paid time off including vacation, personal and sick time
- Paid Holidays
- Wellness Reimbursement Program
- Potential to apply for Tuition Reimbursement
- Employee Referral program
- Employee Assistance Program
Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About the role
August 8, 2025
Full Time
Company
August 8, 2025
On-site
USD 24–28 per hour
- Gresham, United States
3+ years in mechanical and electrical troubleshooting
UTC-07:00
Apply now
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