Customer Service Representative
Solar Works Energy
Company Overview
Solar Works Energy
Albuquerque, NM, United States
2015
Business Model
Renewable Energy
Solar Works Energy specializes in the design, installation, and maintenance of solar energy systems. They focus on providing sustainable energy solutions for residential and commercial clients.
The company generates revenue primarily through the sale and installation of solar panels, as well as ongoing maintenance services for their solar energy systems.
Locations & Geography
Solar Works Energy operates primarily in the United States, with a strong focus on the New Mexico region. They are committed to expanding their services to other states in the future.
Company Culture
Their mission is to provide affordable and sustainable solar energy solutions that empower communities and reduce carbon footprints. They value integrity, innovation, and customer satisfaction.
Solar Works Energy promotes a collaborative and inclusive work environment where employees are encouraged to share ideas and contribute to the company's growth. They prioritize employee well-being and work-life balance.
The company invests in employee development through training programs and workshops focused on renewable energy technologies and customer service excellence. They believe in fostering a culture of continuous learning.
Activities & Projects
Solar Works Energy is currently involved in several large-scale solar installation projects across New Mexico, aimed at increasing access to renewable energy for local communities. They are also exploring partnerships to expand their project portfolio.
The company is committed to innovation in solar technology, focusing on improving the efficiency of solar panels and integrating smart technology into their installations. They are actively researching new methods to enhance energy storage solutions.
Solar Works Energy implements sustainable practices in their operations, including using eco-friendly materials and minimizing waste during installations. They also engage in community outreach to promote the benefits of solar energy.
Career Opportunities
Typical job openings at Solar Works Energy include solar installation technicians, project managers, and sales representatives. They seek individuals who are passionate about renewable energy and customer service.
The company offers competitive salaries, health benefits, and opportunities for professional development. Employees also enjoy flexible work schedules and a supportive team environment.
Contact Information
Last updated on 2025-03-27 | Report an issue
Job Description
At Solar Works Energy, we believe solar isn't just about panels and power – it's about people. Our Service Division is growing, and we're committed to protecting the reputation of "The Solar Works Way" by delivering an outstanding customer experience from start to finish.
The Opportunity
We're seeking a Customer Service Representative who is passionate about service, solutions, and making every customer interaction a positive one. You will serve as the first point of contact for service customers, helping them through troubleshooting, scheduling, project updates, and ensuring they feel valued every step of the way.
To complete your application, please take our short assessment test designed to help us better understand your strengths and fit for this role.
Requirements
- Must be fluent in English and Spanish, with strong verbal and written skills in both.
- Previous experience in a call center, concierge, or customer-facing role strongly preferred.
- Excellent phone etiquette, active listening, and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in using CRM and phone systems.
- Positive attitude, professional demeanor, and commitment to in-office teamwork.
Benefits
- Opportunity to join a mission-driven company with a strong reputation.
- Work in a collaborative environment focused on service excellence.
- Competitive salary and benefits package.
- Career growth opportunities as the service division continues to expand.
- Be part of a company that values people – customers and team members.
About the role
August 1, 2025
Full Time
Company
August 1, 2025
On-site
- Albuquerque, New Mexico, United States
Previous experience in a call center or customer-facing role preferred
UTC-06:00
Apply now
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