Customer Service Representative

Become a Customer Service Representative with Solar Works Energy in Albuquerque, New Mexico. Engage with customers, assist with troubleshooting, scheduling, and project updates. Enjoy a competitive salary, benefits, and opportunities for career growth in a mission-driven company. Join Solar Works Energy as a Customer Service Representative in Albuquerque, New Mexico. This role involves being the first point of contact for service customers, assisting with troubleshooting, scheduling, and project updates to ensure a positive experience. Enjoy a competitive salary, a collaborative work environment, and career growth opportunities in a company that values both customers and team members.

Solar Works Energy Albuquerque, New Mexico, United States On-site Full Time UTC-06:00

Solar Works Energy

Company Overview

Name

Solar Works Energy

Headquarters

Albuquerque, NM, United States

Year Founded

2015

Business Model

Sector

Renewable Energy

Core Activities

Solar Works Energy specializes in the design, installation, and maintenance of solar energy systems. They focus on providing sustainable energy solutions for residential and commercial clients.

Revenue Streams

The company generates revenue primarily through the sale and installation of solar panels, as well as ongoing maintenance services for their solar energy systems.

Locations & Geography

Global Presence

Solar Works Energy operates primarily in the United States, with a strong focus on the New Mexico region. They are committed to expanding their services to other states in the future.

Company Culture

Mission & Values

Their mission is to provide affordable and sustainable solar energy solutions that empower communities and reduce carbon footprints. They value integrity, innovation, and customer satisfaction.

Work Environment

Solar Works Energy promotes a collaborative and inclusive work environment where employees are encouraged to share ideas and contribute to the company's growth. They prioritize employee well-being and work-life balance.

Employee Development

The company invests in employee development through training programs and workshops focused on renewable energy technologies and customer service excellence. They believe in fostering a culture of continuous learning.

Activities & Projects

Current Projects

Solar Works Energy is currently involved in several large-scale solar installation projects across New Mexico, aimed at increasing access to renewable energy for local communities. They are also exploring partnerships to expand their project portfolio.

Innovations

The company is committed to innovation in solar technology, focusing on improving the efficiency of solar panels and integrating smart technology into their installations. They are actively researching new methods to enhance energy storage solutions.

Sustainability Practices

Solar Works Energy implements sustainable practices in their operations, including using eco-friendly materials and minimizing waste during installations. They also engage in community outreach to promote the benefits of solar energy.

Career Opportunities

Job Openings

Typical job openings at Solar Works Energy include solar installation technicians, project managers, and sales representatives. They seek individuals who are passionate about renewable energy and customer service.

Benefits & Perks

The company offers competitive salaries, health benefits, and opportunities for professional development. Employees also enjoy flexible work schedules and a supportive team environment.

Contact Information

Social Media

Homepage

solarworksenergy.com

Careers Page

Careers at Solar Works Energy

Last updated on 2025-03-27 | Report an issue

Job Description

At Solar Works Energy, we believe solar isn't just about panels and power – it's about people. Our Service Division is growing, and we're committed to protecting the reputation of "The Solar Works Way" by delivering an outstanding customer experience from start to finish.

The Opportunity

We're seeking a Customer Service Representative who is passionate about service, solutions, and making every customer interaction a positive one. You will serve as the first point of contact for service customers, helping them through troubleshooting, scheduling, project updates, and ensuring they feel valued every step of the way.

To complete your application, please take our short assessment test designed to help us better understand your strengths and fit for this role.

Requirements

Must be fluent in English and Spanish, with strong verbal and written skills in both.
Previous experience in a call center, concierge, or customer-facing role strongly preferred.
Excellent phone etiquette, active listening, and interpersonal skills.
Strong organizational and time management abilities.
Proficiency in using CRM and phone systems.
Positive attitude, professional demeanor, and commitment to in-office teamwork.