Lead - Customer Support (m/w/d)

Join KK Wind Solutions as Lead - Customer Support in Szczecin, Poland. Collaborate with Key Account Managers and Project Managers to ensure accurate pricing and high customer satisfaction. Enjoy a dynamic work environment that fosters innovation and personal growth. Become the Lead - Customer Support at KK Wind Solutions in Szczecin, Poland, and drive operational excellence in customer support. Collaborate with Key Account Managers and Project Managers to manage pricing, quotations, and customer requests. This role offers the chance to work in a dynamic team focused on innovative greentech solutions, with opportunities for personal and professional growth.

KK Wind Solutions Szczecin, Poland On-site Full Time UTC+01:00

KK Wind Solutions

Company Overview

Name

KK Wind Solutions

Headquarters

Ikast, Denmark

Year Founded

2003

Business Model

Sector

Renewable Energy

Core Activities

KK Wind Solutions specializes in providing solutions for the wind energy sector, including service, maintenance, and optimization of wind turbines.

Revenue Streams

Revenue is generated through service contracts, maintenance agreements, and consultancy services in the wind energy industry.

Locations & Geography

Global Presence

KK Wind Solutions operates in several countries, including Denmark, Germany, the Netherlands, the United Kingdom, and the United States.

Company Culture

Mission & Values

Their mission is to deliver high-quality solutions that enhance the performance and reliability of wind turbines, contributing to a sustainable future.

Work Environment

They promote a collaborative and innovative work environment, encouraging employees to share ideas and contribute to projects.

Employee Development

KK Wind Solutions invests in employee development through training programs and opportunities for professional growth.

Activities & Projects

Current Projects

They are currently involved in several projects aimed at optimizing the efficiency of existing wind farms and developing new technologies for wind energy.

Innovations

Recent innovations include advancements in turbine maintenance technology and predictive analytics for performance monitoring.

Sustainability Practices

KK Wind Solutions is committed to sustainability, focusing on reducing the environmental impact of their operations and promoting renewable energy.

Career Opportunities

Job Openings

Typical job openings at KK Wind Solutions include roles in engineering, project management, and field service.

Benefits & Perks

They offer competitive salaries, health benefits, and opportunities for professional development.

Contact Information

Social Media

Careers Page

Careers at KK Wind Solutions

Last updated on 2025-03-27 | Report an issue

Job Description

Are you passionate about delivering exceptional customer support and driving operational excellence? Join our team as Lead - Customer Support (Power & Control) and play a key role in supporting global customers and internal stakeholders across pricing, quotations, and sales processes.

In this role, you will collaborate closely with Key Account Managers, Project Managers, and Analysts to ensure accurate pricing, seamless communication, and high customer satisfaction. You’ll also contribute to the development and maintenance of calculation systems and ERP master data, supporting strategic projects and continuous process improvement.

Responsibilities

Manage customer requests, quotations, and trade agreements.
Support pricing and product calculations across global markets.
Maintain ERP (D365) master data and calculation systems.
Collaborate with internal teams to support and optimize workflows.
Participate in customer meetings and manage requests and agreements to ensure a high level of satisfaction.

Our requirements

Bachelor’s degree in Business, Finance, or related field.
Strong ERP (D365) and MS Excel skills.
Business and technical understanding of electrical products.
Excellent communication, organization, and collaboration skills.
Fluent in English (written & spoken).

This is a great opportunity to join a dynamic team where your expertise will directly impact customer satisfaction and commercial success.

We offer

At KK Wind Solutions, we offer you the opportunity to collaborate with colleagues across cultures in developing innovative greentech solutions. Founded on our long history as an industry pioneer and strong financial position, we are always looking for ways to improve our business and encourage new ideas and fresh perspectives. Combined with a flat hierarchical structure and a positive and informal working environment with a can-do attitude, this allows our employees to grow both personally and professionally.

Potential Benefits (Depending on Role)

Further information

If the above matches your field of interest and your qualifications, please send your application and resume as soon as possible. Interviews are held on an ongoing basis.

For further information, please contact:
Emilia Łukaszewicz + 48 784-415-376