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Freedom Solar Power

Project Coordinator

Become a Project Coordinator with Freedom Solar Power in Houston, Texas. This role enhances customer experience by ensuring timely communication and smooth project execution. You'll manage escalations, track project timelines, and collaborate with installation crews. Enjoy benefits like medical insurance, 401(k) matching, and generous PTO.
Freedom Solar Power
Freedom Solar Power
Houston, Texas, United States   On-site   Full Time  UTC-05:00

Freedom Solar Power

Company Overview

Freedom Solar Power

Austin, TX, United States

2007

Business Model

Renewable Energy

Freedom Solar Power specializes in the design and installation of solar energy systems for residential and commercial properties. They focus on providing sustainable energy solutions that reduce electricity costs and environmental impact.

The company generates revenue primarily through the sale and installation of solar panels and related equipment. They also offer financing options and maintenance services, which contribute to their overall revenue model.

Locations & Geography

Freedom Solar Power operates primarily in the United States, with a strong presence in Texas. They have expanded their services to various regions, focusing on areas with high solar potential.

Company Culture

Their mission is to empower homeowners and businesses to harness the power of the sun, promoting energy independence and sustainability. They value integrity, customer satisfaction, and environmental stewardship.

Freedom Solar Power fosters a collaborative and innovative work environment. They encourage employees to contribute ideas and solutions that enhance their services and customer experience.

The company is committed to employee development, offering training programs and opportunities for advancement within the organization. They believe in investing in their workforce to ensure long-term success.

Activities & Projects

Freedom Solar Power is currently involved in several large-scale solar installation projects across Texas. They are focusing on increasing solar adoption in both residential and commercial sectors.

The company is continuously exploring new technologies and methods to improve solar efficiency and reduce costs for their customers. They are committed to staying at the forefront of solar technology advancements.

Freedom Solar Power implements sustainable practices in their operations, including recycling materials and minimizing waste during installations. They aim to set an example in the renewable energy industry.

Career Opportunities

Typical job openings at Freedom Solar Power include solar installers, sales representatives, and project managers. They seek individuals who are passionate about renewable energy and customer service.

The company offers a range of benefits, including health insurance, retirement plans, and paid time off. They also provide opportunities for professional development and a supportive work culture.

Contact Information


Last updated on 2025-03-27 | Report an issue

Job Description

The Regional Project Coordinator (RPC) will serve as a critical bridge between customer care and operations within the Houston region. This role is designed to enhance the customer experience by ensuring timely communication and seamless project execution. The RPC will be responsible for facilitating faster response times to customers, managing escalations, and ensuring that all process updates and changes are communicated effectively across teams. This position will play a key role in improving internal communication and ensuring that operations run smoothly from start to finish.

Key Responsibilities

Customer Communication & Escalation Management

  • Act as a direct liaison between the operations team and customers, ensuring timely updates and responses.
  • Assist with managing and resolving escalated customer concerns, collaborating with the Regional Operations Manager (ROM) and Assistant Regional Operations Manager (AROM).
  • Follow up on project progress, ensuring that all updates are provided to customers in a clear and timely manner.

Operations Process Management

  • Stay up-to-date with changes in processes, including phrasing, new equipment updates, and any internal escalations or adjustments.
  • Ensure the smooth implementation of operational changes, assisting crews and operations with adapting to new systems or equipment.

Project Tracking & Coordination

  • Work closely with the ROM and AROM to track project timelines, milestones, and any issues that arise during the solar installation process.
  • Provide feedback and insights to both operations and customer care to facilitate continuous improvement.

Crews Collaboration & Knowledge Development

  • Build and maintain strong relationships with the installation crews to ensure efficient communication and collaboration.
  • Continuously learn the evolving solar process, staying updated on best practices and regional developments.

Training & Development

  • Participate in operations-led training to understand the ins and outs of the solar installation process in Houston.
  • Utilize this knowledge to provide informed responses to customers and assist with troubleshooting any challenges that arise during the project lifecycle.

Qualifications

  • Strong communication and interpersonal skills.
  • Previous experience in project coordination, customer service, or operations preferred.
  • Ability to build rapport with both customers and internal teams.
  • Knowledge of solar installation processes or construction project management is a plus.
  • Problem-solving mindset with the ability to handle escalations effectively.

We understand you may be a great candidate without fitting all our preferred experience, knowledge, skills, and attributes. And you may have other skills that are valuable for the role, but which we haven’t thought of. Because we recognize this and we value diversity of thought, experience, and background, we still encourage you to apply.

Freedom Solar is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Employee Benefits

Freedom Solar recognizes that talented people are attracted to companies that provide competitive pay, upward mobility, and an exciting fast-paced culture. For this reason, we offer a growing Benefit Plan that includes the following:

  • Medical, Dental, and Vision Insurance
  • 100% Company-Sponsored Short-Term Disability
  • 401(k) Employer Matching
  • Weekly Pay Dates
  • 3 Weeks PTO + 3 Sick Days
  • 12 Paid Holidays
  • Team Building Events!
  • Upward mobility Opportunities!

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About the role

September 1, 2025

Full Time

Company

September 1, 2025

On-site

Freedom Solar Power

freedomsolarpower.com

  •  Houston, Texas, United States

Preferred experience in project coordination, customer service, or operations

UTC-05:00

Apply now

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