Sales Support Specialist

Job Description

Hitachi Energy is seeking a proactive and detail-oriented Tendering Specialist to join our Grid Connection Service team. Based in Chennai, you will play a pivotal role in supporting the tendering process for complex energy infrastructure projects across the UK and beyond. You will be responsible for managing the end-to-end tendering process-from initial enquiry through to final submission ensuring that each proposal is commercially sound, technically robust, and aligned with customer expectations. Working closely with cross-functional teams including engineering, project management, procurement, and legal, you will gather and synthesize complex information to develop compelling offers that reflect Hitachi Energy's value proposition. This is a dynamic and varied role that requires a blend of commercial acumen, technical understanding, and project coordination skills. You'll be expected to stay up to date with market trends, customer needs, and regulatory developments, contributing to strategic bid decisions and continuous improvement initiatives.

How you'll make an impact

• You will formulate competitive bids/estimates/quotations, considering the best available product mix and appropriate technical and commercial considerations for each situation, ensure tenders are well-documented in a timely manner with full and accurate costs.
• You will manage the preparation of all technical aspects (e.g., defining suitable technology and product types), financial aspects (e.g., total price sheet, cash flow analysis), and project management aspects (e.g., quantifying hours of engineering and commissioning) of bids/estimates/quotations.
• You will ensure inputs for editing activities are provided on time and according to established quality procedures, in line with bid/estimate/quotation planning, manage external services to support bid/estimation preparation, such as translations and governmental approvals.
• You will collect and archive documentation regarding offers/orders and record assumptions and decisions made during the development process, regularly report the status of bids/estimates/quotations using defined tools and analyse reasons for tender outcomes.
• You will identify potential risks in bids, quotations, and estimates, as well as related contract agreements, provide information or participate in the Risk Review process according to Hitachi Energy policies.
• You will collect and collate all necessary information to prepare proposals, including technical and cost elements.
• You will establish and maintain effective customer relationships to understand their needs and ensure a positive customer experience throughout the sales process, provide necessary technical support to Sales Managers during customer meetings.
• You will identify potential vendors for equipment and materials required for the project and technically evaluate supplier offers to ensure they match specifications, collaborate with Supply Chain Management to coordinate requests to subcontractors.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• You hold a bachelor's degree in engineering (Electrical).
• 5 to 10 years of professional work experience in EPC or any High voltage / medium voltage electrical product sales & tendering.
• Experience and skill to prepare and support Offer / quotation Process, experienced in Sales / tendering tools (Any Sales / tendering tools). Knowledge of Power Grid Market & System offerings.
• Proven experience in formulating competitive bids, estimates, and quotations, strong technical knowledge in defining suitable technology and product types. Ability to review commercial documentation.
• Expertise in managing financial aspects, including total price sheets and cash flow analysis, experience in project management, quantifying hours of engineering and commissioning.
• Ability to coordinate bid/estimate/quotation processes, ensuring timely and quality inputs. Proficiency in documentation, status reporting, and analysing tender outcomes. Skilled in risk identification and management, following company policies.
• Ability to collect and collate technical and cost information for proposal preparation. Strong customer relationship management skills and technical support abilities. Experience in supplier selection and evaluation, and collaboration with Supply Chain Management.
• Excellent communication skills in English.