Senior Engineer - IT Operations

We are seeking a dedicated Senior Engineer - IT Operations to join our dynamic team. In this pivotal role, you will not only address operational challenges but also drive significant improvements and innovative solutions within our IT landscape.

As a Senior Engineer - IT Operations you will be leveraging your technical expertise, you will streamline processes, enhance service delivery, and contribute to strategic projects. Our vision is to build a robust IT environment that supports our organizational goals and propels us toward excellence.

This position provides a clear pathway for career growth and offers you the opportunity to play a key role in the evolution of our IT operations.

Responsibilities

As the Senior Engineer - IT Operations, your responsibilities will encompass the following:

• Resolving incidents, requests, problems and identifying trends with support from the service teams.
• Managing the lifecycle of tickets.
• Continuously review our current services and either improve or suggest alternative solutions.
• Implement new solutions or improvements by either working within our tribe or a task within our squad's remit.
• Work closely with third-party vendors during major incidents and implementation of new services.
• You will have your daily presence at our office in Ikast and collaborate with colleagues in Poland and India. There will be travel activities to our locations around Denmark, and you will also need to travel to Poland and India.

Our Requirements

• Exposure to any of these technologies/activities is advantageous for the role.
• Microsoft Server Operating systems.
• Linux (RedHat, Centos, Ubuntu)
• Experience in working with cloud providers. Examples are Azure, AWS, GCP and private cloud technologies.
• Microsoft Dynamics, Office 365 suite, Active Directory.
• Email journaling, archiving and general email security.
• An understanding of Firewalls, Networking technologies, and Load Balancers.
• IT certifications are highly desirable, for example, Microsoft 365 Certified Associate, MCSA, MCSE etc. Do not meet all the requirements? No worries – If you possess a can-do attitude, passionate about IT operations and embrace a culture of continuous improvement, we would like to hear from you.

Your Profile

• A minimum of 3 years' experience within IT support or managed services functions.
• Highly technical with hands-on experience with troubleshooting issues and resolving problems at both server and End User Compute platforms.
• Good analytical and thought process.
• ITSM tooling and IT service desk /helpdesk environments.
• Good communication and documentation skills.
• Working with 3rd parties
• Business-level proficiency in both English and Danish.

We Offer

At KK Wind Solutions, we offer you the opportunity to collaborate with colleagues across cultures in developing innovative greentech solutions. Founded on our long history as an industry pioneer and strong financial position, we are always looking for ways to improve our business and encourage new ideas and fresh perspectives. Combined with a flat hierarchical structure and a positive and informal working environment with a can-do attitude, this allows our employees to grow both personally and professionally.

Further Information

If the above matches your field of interest and your qualifications, please send your application and resume as soon as possible. Interviews are held on an ongoing basis.

For further information, please contact:
Nicolai Bach Bundgaard Tlf: +45 50 84 70 59