Sales Engineer & CSM

Job Description

Want to help partners succeed while bringing smart EV charging to life in the field?

We combine the latest tech with human-centered design to offer highly intuitive and efficient EV chargers that ensure easier access to personal electric transport.

This gives people the freedom and potential to travel into a more sustainable future. How neat is that?

Within just a few years, we've built our domestic market-leading position by supplying superior charging installations for housing co-ops and private homes alike.

As a Norwegian EV pioneer, our goals are aimed at bringing the best charging technology to the rest of the world. Are you up for this challenge?

What your day would look like

At Zaptec, we're on a mission to accelerate the shift to sustainable mobility and we're doing it by building charging technology that's as smart as it is reliable. As we continue to grow our presence in France, we're looking for someone who thrives in the intersection of technology, people, and commercial impact. Someone who enjoys solving complex challenges, supporting partners, and making customers feel taken care of from day one.

This hybrid role combines technical expertise with customer success and gives you real ownership in a fast-moving market. If you like variety and want to make an impact across both sales and deployment, you'll feel right at home here.

You'll spend your time

• Supporting sales teams and reseller partners with technical expertise throughout the sales cycle.
• Preparing technical input for RFPs for us or for partners and coordinating technical needs during new partnership negotiations.
• Advising on project studies, costings, and providing deployment support - including first commissioning.
• Onboarding and training partners so they feel confident working with Zaptec solutions on both sales and technicals matters.
• Coordinating integration and hardware tests together with our internal technical teams.
• Following up with partners, ensuring satisfaction, and managing technical cases when needed.

Is this you?

You like variety, responsibility, and being the go-to person for technical clarity. You find energy in helping partners succeed and enjoy working cross-functionally with sales, support, and product teams.

Some personal skills we value

• You're customer-oriented and naturally build trust.
• You work in a structured and reliable way.
• You enjoy making complex topics easy to understand.
• You adapt quickly when priorities shift.
• You're collaborative, positive, and bring others with you.

As for the skills required for this job

• 2-4 years in a technical support, sales engineering, or customer-facing technical role.
• Bachelor's or Master's degree, preferably in electrical engineering.
• Experience with RFPs or technical documentation for commercial teams.
• Fluent French and comfortable using technical English.

It's an extra advantage if you have experience with any of the following

• Insight into electrical systems or EV charging.
• Knowledge of IT integrations, OCPP, or tools like Caneco.
• Experience with CRM or ticketing systems.

Join in! ☕️ Yes, we do spend a lot of time in front of our desks, but we also love coffee, conversations, nerdy talks, lunches and jokes. 🤡

Perks & benefits

• We trust you do your job, flex your own day
• We'll provide the hardware you need
• Career growth & competence development
• Pick your favourite Zaptec gear - it's on us.
• We got your back in regards to insurance and pensions
• Take part in our yearly bonus scheme
• Don't forget social events

And why work in our company?

We strive to be the best at what we do, both in the eyes of our customers and our coworkers. We believe in a flexible and trustworthy way of working. We focus on results, not necessarily the approach because we respect that each coworker has unique ways of working to reach the target. 🙌🏽

Customer experience is the core of everything we do to provide a worry-free EV life.

We believe in our employees' uniqueness and the multidisciplinary way of working, and we work collaboratively toward a common goal.

Zaptec's products and services are making a difference to EV drivers, as we provide EV owners the freedom to charge from home and explore new adventures. By joining our team, you are joining us in our mission to create a more sustainable and electrical future, providing user-oriented EV charging experiences.

Surround yourself with highly motivated fellow Zapiens who support one another to reach our common goal. At Zaptec, you will impact improving the EV journey globally.

Apply for new adventures

We don't care about your background, gender identity, sexual orientation, religious beliefs or age. We do care about equal respect. We're just humans. And sometimes we fuck up.