Solutions Engineer

Job Description

Aurora is on a mission to create a future of solar for all. Our award-winning software puts the power of data and technology into the hands of every solar professional to make solar adoption simple and predictable. Our software has designed millions of solar projects so far, empowering solar companies to sell, design, and install residential and commercial solar arrays accurately, seamlessly, and at scale.

We've been named one of "The Best Remote Companies To Work for in 2025" by BuiltIn.com and have been recognized for the second time as a Certified Green Business (CGB) with the city of San Francisco. We're in this together to support the world's transition to solar.

About the Team

You'll join a high-performing, EU-based team playing a critical role in Aurora's European expansion. The team works cross-functionally and across time zones to help solar companies adopt, integrate, and scale Aurora's platform across diverse markets.

We're energized by customer impact, motivated by complex challenges, and excited to shape how solar software supports real-world growth across Europe.

About the Role

As a Solutions Engineer at Aurora Solar, you'll support customers throughout their journey from early discovery through onboarding, integration, and ongoing use. You'll build a strong understanding of Aurora's platform, APIs, and integrations through hands-on customer work, mentorship, and collaboration with senior team members.

You'll partner closely with Account Executives to tailor solutions to customer workflows, support integrations, and lead product training that empower customers to unlock Aurora's full potential.

Your Impact

• Deliver engaging product demonstrations and hands-on workshops that educate and empower customers
• Support customers through onboarding, integrations, and early growth alongside Sales and Customer Success
• Build ROI-driven workflow diagrams, cost stack models, and system architecture plans to showcase Aurora's impact
• Translate customer challenges into clear product and API-based solutions that streamline operations and boost efficiency
• Gather customer feedback and share insights with Product and Engineering to inform continuous improvement

What You Bring

• 2+ years of experience in solutions engineering, solution consulting, sales engineering, or a related customer-facing technical role in B2B SaaS
• Ability to distill complex business needs into clear, actionable technical requirements
• Foundational understanding of APIs and system integrations, paired with strong curiosity and problem-solving skills
• Comfort supporting and delivering technical training sessions for external customers
• Clear communication and presentation skills in both German and English
• Self-starter energy and a genuine interest in solar, clean technology, and meaningful innovation

Nice to Haves

• Familiarity with CRM, ERP, or other enterprise systems commonly used by scaling organizations
• Fluency in, or familiarity with, French, Spanish, or Italian
• Background in technical account management, solution consulting, or customer success at a SaaS company
• Degree in Computer Science, Engineering, or a related technical discipline
• Experience collaborating across time zones with a US-based startup or scale-up

Benefits

We strive to be the best place for the best people, and that includes the benefits and perks we offer. We provide a holistic program to support physical, emotional, financial, and social needs. This includes work-from-home stipends for home office setup, internet, and co-working spaces. Service providers will receive flexible paid time off including statutory vacation and sick leave, with additional parental leave available. Service providers receive a standard laptop and an annual healthcare budget through AXA. Service providers will also receive perks including access to Wellhub for comprehensive well-being support and Modern Health for mental health resources.

Where Aurorans work

Aurora currently has teams within the US, Canada, Germany, Mexico, and Poland with additional locations on the horizon. We're united in our work to support the world's transition to solar!

Aurora is dedicated to building a diverse and inclusive workforce of people who believe in and are passionate about creating a future of solar energy for all. We are an equal opportunity employer, we welcome and consider qualified applicants regardless of gender identity, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. We encourage you to apply even if you believe that you do not meet all of the above criteria!

Aurora is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.