Responsable du Développement Commercial (H/F)

Job Description

We're looking for a Sales Development Manager to join our Customer Business Sales team. This is an exciting opportunity to shape and deliver sales strategies for new products and propositions across a range of sales channels, including digital, telesales and face-to-face. You'll play a key role in driving growth, improving customer acquisition and helping ScottishPower deliver innovative solutions that create long-term value for customers and the business.

Working closely with colleagues across Sales, Marketing, Customer Insight and wider Customer Business teams, you'll lead the successful implementation of new propositions from concept through to operational delivery. This role offers the opportunity to influence senior stakeholders, develop strategic partnerships and contribute to ScottishPower's wider growth ambitions.

What you'll be doing

You'll support the development and delivery of sales strategies that drive ambitious growth targets across multiple channels. Working with internal and external stakeholders, you'll help launch new products and propositions, ensuring sales processes, controls and customer journeys are designed for long-term success. You'll collaborate on campaign planning, mobilization and implementation activities, ensuring sales channels are fully equipped to deliver strong commercial performance.

You'll act as the sales lead for integrating new propositions into core sales operations, working closely with senior managers and directors to provide insight, recommendations and performance updates. You'll analyse sales performance, pipeline activity and conversion data to identify opportunities for improvement, while developing reporting and performance measures that support sustainable growth. You'll also build strong relationships with partners and stakeholders, acting as a trusted advisor and identifying opportunities to enhance customer value and profitability.

What you'll bring

We're looking for a commercially minded sales professional with experience delivering successful sales or marketing initiatives and managing projects from design through to operational implementation. You'll be comfortable working across multiple priorities and capable of turning strategic ideas into measurable outcomes.

• Strong sales, commercial and business development experience, with a track record of delivering high-performing campaigns and driving growth.
• Excellent analytical skills with the ability to interpret data, monitor performance and identify opportunities to improve conversion and sales outcomes.
• Experience engaging, influencing and presenting to senior stakeholders both internally and externally.
• Strong project management and organisational skills, with the ability to coordinate multiple initiatives simultaneously and deliver against demanding deadlines.
• Knowledge of customer acquisition, sales pipelines and customer engagement strategies.
• An interest in market trends, competitor activity and emerging technologies, ideally within the utilities or related sectors.
• Experience working with outsourced sales partners, contact centres or third-party sales providers would be advantageous.

What's in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:

• 36 days annual leave
• Holiday Purchase - perfect your work/life balance with extra annual leave
• Share Schemes
• Payroll Giving and Charity Matched Funding
• Technology Vouchers - save more and spread the cost of your technology purchases
• Electric Vehicle Schemes - to help you transition to green/clean driving
• Cycle to Work scheme and Public Transport Season Ticket Loans
• Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
• Life Assurance (4x salary)
• Access to Savesmart financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we're at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected].

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.