Junior IT Support Specialist - L1 Support

Join us as a Junior IT Support Specialist and become an important part of our IT Support Team, helping colleagues both locally and across our foreign offices.

In this role, you will provide first‑line support to users throughout the entire Group, ensuring their systems run smoothly and their issues are resolved efficiently. If you enjoy problem‑solving, working with people, and developing your technical skills in a supportive environment, this is a great place to grow.

Key Responsibilities

• Providing technical support to end-users
• Purchasing, installing, and configuring hardware and software
• Keeping our IT inventory up to date and organized
• Troubleshooting technical issues and digging into the root-cause analysis
• Monitoring and maintaining computer systems and networks
• Documenting technical issues and solutions to build our internal knowledge base
• Collaborating with the IT Team to keep systems running smoothly
• Assisting with testing and roll out new tools, software, and hardware
• Managing user accounts and security settings

Qualifications and Experience

• Solid knowledge of MS Windows, MS Office, and basic Active Directory
• Familiarity with computer hardware, software, and peripherals
• Understanding of network basics (TCP/IP, DNS etc.)
• Excellent Czech and a communicative level of English
• Curiosity about new technologies and a willingness to learn
• Strong problem-solving and communication skills
• A team‑player mindset with independence and responsibility

Our Offer

• Work in a fast-growing, international public company operating in the field of renewable energy
• Possibility of an immediate start and employment contract on indefinite period
• 5 weeks of paid holiday
• 3 sick days and 1 CSR day for voluntary and socially important activities
• Meal contribution from employer
• MultiSport card, after probation period
• Flexible working hours and occasional home office
• Referral bonus (10 000 CZK for a recommended employee)
• Employee mobile plan available for personal use (whether transferring your own number or using a company number), along with access to a special family tariff
• Participation in an Employee Share Purchase Program after the first year of employment (company shares a personal brokerage account as a bonus to your monthly salary)

If you are interested in the position and fulfil the above requirements, we would love to hear from you.