People Services Coordinator

Job Description

Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for generations. Snowy Hydro owns and operates a powerful combination of generation assets, including the mighty Snowy Mountains Scheme, gas and diesel plants, and contracted wind and solar energy. We also provide electricity and gas to about 1 million retail customers through our retail brands Red Energy and Lumo Energy.

We have an exciting opportunity available to join the People Services team as a People Services Coordinator - Retail. This is an excellent position for a super star HR coordinator to provide administrative support and guidance throughout the entire employee life cycle to Snowy Hydro’s retail brand, Red Energy.

As part of the People Services team you will work in partnership with P&C team members and other business units. Your goal is to provide an excellent customer experience to new employees joining us as well as existing employees who require assistance. This is a permanent full time position based in our Melbourne office.

Key Responsibilities

• Preparing onboarding documents and contracts for new starters.
• Generating correspondence for new and existing employees throughout the employee life cycle, striving to provide the best experience possible.
• Continuously maintaining accurate records and employee data within our HRIS and other people systems.
• Creating and delivering regular and ad hoc reports to provide business information.
• Providing administrative support on confidential projects and cases.
• Identifying areas of improvement throughout all processes and improving the management of data within people and performance systems.
• Liaising with different departments and stakeholders to ensure a smooth onboarding for new starters.
• Supporting the wider P&C team and wider business with the use of P&C software

About you

• Commercial experience in a similar role.
• An ability to be discreet and maintain confidentiality.
• An eye for detail, with strong administrative and data input skills.
• A strong customer focus and the desire to provide a great experience to both internal and external stakeholders.
• An ability to manage multiple tasks and competing priorities within tight timeframes.
• A positive attitude, a high level of energy, and a willingness to learn.

This is a fantastic opportunity to join a supportive and dynamic team and make a real impact. If you have a passion for providing exceptional service and are eager to grow your career in Human Resources, we would love to hear from you!

Snowy Hydro has a culture of decency and inclusion, with a commitment to the health and wellbeing of our people and a supportive environment to ensure that everyone - regardless of background - feels included and can succeed. At Snowy Hydro, we recognise that we are made stronger by the unique capabilities and qualities that each individual brings, and we believe in providing an environment that allows that uniqueness to thrive.

Snowy Hydro is proud to be an Equal Opportunity employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for a role with Snowy Hydro and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an email with your request to the Snowy Hydro recruitment team at [email protected].