Propositions Analyst

Job Description

We have an exciting opportunity for a Propositions Analyst to join our team and play a key role in bringing new propositions to our customers.

You'll be the vital link between our teams, gathering key insights, mapping out processes, and defining requirements to ensure a smooth and successful launch. Your passion for collaboration and knack for coordinating cross-functional activity will be essential as you support our Propositions Managers in delivering innovative new products and services to market.

This is a fantastic opportunity for a motivated self-starter to make a real impact in a highly collaborative and inclusive environment.

Responsibilities

• Proposition Delivery: Support with the launch of new propositions by collaborating with cross-functional teams and creating detailed documentation of business requirements, processes, and customer journeys.
• Communication & Content: Draft and review internal and external communications, including training materials and customer-facing content, to ensure accuracy and alignment.
• Analysis & Viability: Conduct analysis of customer, financial, and system data to identify requirements, assess feasibility, and make recommendations that support the viability of new propositions.
• Team & Project Support: Provide essential project management support and act as a key member of the Propositions team, embodying the company's culture and values.

What you'll need to succeed

We're seeking a curious, self-motivated individual with a strong analytical mindset and the ability to overcome challenges, gather intelligence and achieve objectives.

You will be a natural collaborator who can interact with multi-level stakeholders. We're looking for someone who is highly organised, detail-oriented, and able to translate ideas into actionable plans. You should be comfortable working across various teams and systems and passionate about bringing cleaner, greener propositions to the market.

Essential

• Strong verbal and written communication skills that can be applied to multiple stakeholder groups, both internal and external.
• A ‘can do’ attitude prepared to help problem solve and handle issues, facilitating and enabling the right conversations at the right time.
• Organised and proactive, with impeccable attention to detail.
• Comfortable and willing to continually pick up new skills and knowledge and learn about new tools and techniques.

Desirables

• Previous energy experience.
• Experience of mapping business processes and customer journeys.
• Familiarity with financial and data flow mapping.
• Experience writing business requirements.
• Awareness of testing and implementation processes.
• Comfortable working with data and understanding reporting requirements.

Benefits you can rely on

Great allowances for hybrid working:

• 🏡 £500 work from home allowance - an annual allowance paid monthly alongside your salary to support with working from home costs.
• 🚆 £500 travel allowance - an annual allowance paid monthly alongside your salary to support with travelling to work costs.
• 📖 £500 annual development allowance: to spend on your chosen development area, whether that’s in your current role, or future roles.
• 🎁 15% annual bonus: company-wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business.
• 🌞 Holiday: 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You’ll also have the option to buy additional leave, allowing for a better work-life balance.
• 💸 Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.