Head (m/w/d) de Change Enablement na Digitalização Financeira

Job Description

You begin by reviewing adoption signals across two active product launches - one with a strong champion network driving engagement, one where uptake is stalling in a specific business. You prepare a targeted intervention: a brief for the business unit CFO, a redesigned communication sequence, and a coaching session for the local champion.

Mid-morning, you facilitate an intake window for the Digital Finance Lab (an involvement framework) - screening "Digi Fellow" and "Digi Contributor" applications, balancing representation across business units, and briefing the Product Owner on who is joining the next initiative cycle.

In the afternoon, you join a sprint review to assess whether the change readiness activities for an upcoming data platform release are on track. You push back on a go-live date - the behavioral change required has not been adequately sequenced - and propose a revised adoption plan the team accepts.

You close the day drafting a capability development pathway for finance team members participating in the current initiative cycle, embedding it into the Digi Learning Paths framework that scales adoption beyond your direct reach.

How You'll Make an Impact

• Build and continuously evolve the Digital Finance change enablement framework based on Prosci/ADKAR, aligned with agile product delivery dynamics.
• Translate the Digital Finance strategy into a clear, sequenced change roadmap across audiences, products, and required behavioral shifts.
• Define and track adoption KPIs for each product launch, focusing on measurable behavioral change rather than deployment metrics.
• Establish and develop a network of finance change champions across business units to scale adoption without increasing central resources.
• Design a structured engagement model for champions, including regular briefings, recognition mechanisms, and escalation paths for stalled adoption.
• Secure and strengthen CFO sponsorship by enabling leaders to actively drive and reinforce digital change within their teams.
• Embed change enablement into the product lifecycle, aligning readiness, communication, and learning activities with sprint planning and delivery.
• Monitor adoption continuously, rapidly diagnose root causes of resistance, and deploy targeted interventions alongside tailored communication and learning journeys.

What You Bring

• Prosci certification with strong ADKAR expertise, applied, taught, and adapted to agile digital finance contexts.
• 10+ years of experience leading complex enterprise change initiatives with proven, measurable adoption outcomes.
• Demonstrated ability to design end-to-end change strategies from scratch, including stakeholder analysis, impact assessment, readiness measurement, and reinforcement planning.
• Extensive experience in digital transformation programs (e.g., cloud, data platforms, enterprise systems), with added value in AI adoption and associated behavioral change.
• Strong familiarity with agile delivery models, working effectively within sprint cycles, product backlogs, and iterative releases.
• Ability to engage credibly with technical product teams, translating solution capabilities into effective adoption approaches.
• Exceptional stakeholder management and influencing skills, particularly with senior finance leaders and CFO-level stakeholders without direct authority.
• Excellent communication and collaboration skills across global, multicultural environments, with the ability to tailor messaging to diverse audiences and build trust at all levels.