Sales Operations Analyst

Job Description

At Nextracker, we are leading the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and control software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.

As a company driving the clean energy transition, sustainability is not just a word. It's a core part of our business and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative, and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Make your mark with Nextracker.

The Nextracker Sales Operations Analyst will be based in Hyderabad, IN. As a Sales Operations Analyst, you will play a crucial role in understanding, documenting, and analyzing business processes and requirements. Your responsibilities will include working closely with stakeholders to gather and document business requirements, conducting User Acceptance Testing (UAT), and coordinating with development teams to ensure successful project delivery. The Business Analyst works closely with the Sales Operation Project Product owner to ensure that the project is meeting the expected timeline.

We are looking for someone who demonstrates

• Exemplary critical thinking skills
• Tenacious and commitment to execution and efficiency
• Independent and self-motivated worker
• Solution orientated
• Intense collaboration and teamwork
• Passionate customer focus
• Commitment to thoughtful, fast, disciplined execution
• Exemplary written and oral communication skills
• Relentless drive to win
• Keen attention to detail
• Ability to anticipate and quickly react to changing market conditions
• Exceptional time management and multitasking skills

Key Performance Indicators (KPIs) how you will measure success

• Achieving / Exceeding project development targets.
• Ensuring proper documentation of bugs and their resolution
• Ability to coordinate and drive different departments to hit due dates
• Support of other team members
• Accuracy and completeness Business requirements
• Effort in adoption and regular sales support

Here is a glimpse of what you'll do

Sales Process Optimization

Evaluate and recommend improvements to the sales process, systems, and tools to increase efficiency and effectiveness.

Work closely with sales leadership to streamline sales workflows and implement best practices.

Collaborate with the sales team to ensure proper usage of CRM and other sales tools, and support with training when necessary.

Sales Enablement

Support sales enablement efforts by ensuring the sales team has access to the right tools, content, and training to be successful.

Assist in onboarding new sales team members and provide ongoing support with sales tools and processes.

Process Documentation

Collaborate with business stakeholders to understand and document detailed business requirements.

Conduct thorough analysis of existing business processes and identify areas for improvement.

Create comprehensive documentation, including functional specifications, and process flow diagrams.

Communication and Coordination

Act as a liaison between Global Sales team and cross functional team for requirement alignment, ensuring clear and effective communication.

Provide regular updates on issues, and risks to relevant stakeholders.

Data Analysis

Analyze and interpret complex data sets to derive meaningful insights and recommendations.

Work closely with data analysts to ensure data quality and accuracy for decision-making.

Here is some of what you'll need (required)

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• 2+ years of experience in Sales Operations, Sales Analytics, or related roles.
• Experience working with CRM systems (Salesforce preferred) and sales performance tools.
• Strong proficiency in Microsoft Excel, Google Sheets, and/or data visualization tools (Tableau, Power BI, etc.).
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent communication and interpersonal skills to effectively work with diverse stakeholders.
• Experience with project management methodologies and tools.
• Familiarity with software development life cycle (SDLC) processes.

Preferred Skills

• Strong analytical skills with the ability to interpret and present data clearly.
• Excellent communication and interpersonal skills with the ability to work collaboratively across teams.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
• Knowledge of sales processes and best practices.
• Problem-solving mindset with a focus on process improvement.

Nextracker is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Nextracker does not discriminate in employment opportunities or practices on the basis of: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law.

Nextracker provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodation you request in order to express interest in a position by e-mailing: [email protected]. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within NX will be reviewed at the e-mail address. Thank you for considering a career with Nextracker