Strategy Operations Lead

Job Description

We are looking for a Strategy and Operations Lead to strengthen how we run the business as we scale. You'll own core operating rhythms and lead cross-functional initiatives that push our strategy forward and improve company decision-making. This is a high-impact, cross-functional role for someone who thrives in ambiguity, brings structure to complex problems, and enjoys moving between strategy and execution. You'll partner closely with functional leaders and the executive team to make progress visible, keep priorities moving, and ensure operational improvements stick.

This role will report to our Senior Director, Strategy, and is based in our New York City office with monthly travel to our headquarters in Ridgewood, NJ.

Business Operations and Operating Rhythm

Support and run core company forums, including the Operating Committee meeting with senior leadership and the Monthly Company All Hands:

• Set agenda, own final material preparation, and facilitate meetings to ensure discussions are focused, decision-oriented, and actionable
• Ensure leaders are ready to present, including support, as needed, with material preparation
• Track decisions, action items, and follow-through to ensure accountability across leadership
• Continuously improve the company's operating cadence and decision forums as the business scales
• Partner with our reporting analyst to develop executive-ready dashboards and business reviews

Strategic Decision Support & Process Design

Act as a neutral thought partner and facilitator to drive alignment and resolve tradeoffs across teams

• Structure complex, ambiguous problems into clear decision frameworks
• Help translate strategy into priorities, initiatives, and execution plans
• Support rollout of new strategies and processes through training, communication, and stakeholder alignment
• Measure adoption and impact; iterate based on feedback and results

C&I Microgrid Strategy & Analysis

Lead and support strategy projects, such as competitive analysis, market and industry research, strategic option analysis, and business case development

• Translate strategic insights into clear recommendations and execution plans
• Support longer-term planning and initiative tracking for the C&I business
• Create concise documentation and readouts (decision memos, project plans, procedures)

The Ideal Candidate

• 5+ years of experience in business operations, strategy & operations, consulting, internal consulting, program management, or similar
• Proven ability to lead cross-functional initiatives and influence without authority
• Strong, structured problem-solving skills and comfort navigating ambiguity
• Excellent written and verbal communication; able to create clear and concise documentation and exec-ready materials
• Analytical fluency: comfortable defining and working with metrics, dashboards, and Excel-based analysis
• Experience in energy, infrastructure, or other project-driven businesses is a plus

This is a great opportunity to have a long-term impact on a fast-paced, private equity-backed growth business. Some of the core virtues embraced by Scales' employees include:

• Do the Right Thing
• Act Like an Owner
• Hustle
• Demand Results
• Go Together
• Evolve or Disappear

We offer a competitive compensation package and a comprehensive benefits program including medical benefits, paid vacation and holidays, and 401K matching.