Senior Manager, Sales Ops & Enablement

Job Description

At Haven, we're on a mission to modernize the electric grid through the deployment and aggregation of battery storage and solar. Through strategic partnerships with utilities, non-profits, EPCs, and government agencies, we deploy distributed energy resources at residential and small C&I sites to build virtual power plants (VPPs) at scale. We operate two business units-Direct and Channel-who collaborate to meet the needs of our partners and end consumers. We believe that widespread, decentralized storage is essential to a more resilient and sustainable energy future - come join us.

Summary of Role

We are seeking a strategic and execution-driven Sr. Manager of Sales Operations & Enablement to lead the systems, processes, insights, and enablement programs that power our sales organization. This leader will own both Direct Sales and Channel Sales operations, while also building and scaling a world-class enablement function. The ideal candidate combines operational rigor with a passion for empowering sellers and partners to be more effective and efficient.

What you'll do

• Sales Strategy & Planning
  • Partner with Sales and Executive leadership to develop annual and quarterly go-to-market (GTM) strategies for both direct and channel sales.
  • Lead territory design, capacity modeling, and resource allocation for direct business to maximize growth.
  • Own sales forecasting, pipeline management, and territory planning for direct business across all sales motions.
  • Align incentive structures and compensation plans to drive desired behaviors in both direct and channel sales teams.
• Sales Operations
  • Design and optimize sales processes that support consistency and scalability.
  • Own the CRM (Hubspot) and direct sales tech stack; drive adoption and maintain data integrity.
  • Develop reporting and dashboards that provide real-time visibility into performance across sales motions.
  • Conduct win/loss, productivity, and pipeline analysis to identify trends and areas for improvement.
• Sales Enablement
  • Build and lead a structured sales enablement program that supports onboarding, ongoing training, and continuous skill development.
  • Partner with sales leadership to create and deliver sales playbooks, competitive intelligence, and talk tracks.
  • Drive alignment with Marketing to deliver content and messaging that supports direct and channel sales execution.
  • Ensure enablement programs address both direct reps and channel partners, tailoring resources as needed.
• Channel Sales Support
  • Collaborate with Channel Sales leadership to design and optimize partner programs (onboarding, tiering, certifications, and incentives).
  • Ensure channel partners have access to the necessary tools, resources, and enablement support as as needed
  • Track partner performance and ROI, recommending improvements to strengthen partner effectiveness.
• Analytics & Performance Management
  • Develop and manage dashboards, KPIs, and reporting for leadership visibility into performance across direct and channel sales.
  • Provide insights that influence pricing, packaging, and channel programs.
  • Conduct win/loss and pipeline analysis to identify improvement areas and growth opportunities.
• Leadership & Collaboration
  • Build and lead a high-performing Sales Operations & Enablement team.
  • Collaborate with Finance, Marketing, Product, Tech and Customer Success to ensure GTM alignment.
  • Act as a trusted advisor to sales leadership, balancing strategy and tactical execution.

You're a great fit if you

• 7-10+ years of experience in Sales Operations, Revenue Operations, Enablement, with at least 3+ years in a leadership capacity.
• Experience supporting both direct sales and channel/partner sales models.
• Proven track record building and scaling sales enablement programs (onboarding, training, playbooks, certifications).
• Deep expertise with CRM platforms (Hubspot preferred) and enablement tools (e.g., Highspot, Seismic, Gong).
• Strong analytical and problem-solving skills; comfortable building models and extracting insights from complex data.
• Excellent communication and stakeholder management skills; able to influence without direct authority.
• Proven ability to scale operations in a high-growth environment.

You're an ever better fit, if you

• Hold an MBA or equivalent advanced degree.
• Have experience in residential solar, energy storage, or home electrification.
• Have built and scaled a business, startup, or new market expansion.

Why Join Us?

At Haven Energy, you'll have the opportunity to lead a transformative business to build a more resilient energy infrastructure. You'll work with a passionate team, enjoy a collaborative work environment, and have opportunities to grow and shape the future of DER deployments. Haven offers competitive salaries, equity ownership, performance bonuses and a flexible work environment.

Equal Employment Opportunity

Haven embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.