Técnico de Soporte IT/Help Desk (m/w/d)
Voltalia
Company Overview
Voltalia SA
Paris, France
2005
Approximately 1,000 employees (source: moomoo.com). Market capitalization of about 1.3 billion euros on Euronext Paris (source: moomoo.com).
What They Do
Voltalia specializes in renewable energy, with a particular focus on wind, solar, hydro, biomass, and battery energy storage systems. The company offers a comprehensive range of services from development and engineering to construction, operation, maintenance, and asset management, for both its own facilities and third-party clients (source: moomoo.com). Approximately 99% of its revenue comes from renewable energy production in Latin America, Europe, and Africa, highlighting its commitment to sustainability and energy independence (source: triodos-im.com). Target markets include both emerging and developed countries, with clients such as network operators like EDF, and hybrid solutions integrating solar panels with storage systems to ensure grid stability (source: pv-tech.org).
Projects and Background
Notable projects by Voltalia include the 400 MW Canudos solar plant in Brazil, commissioned in 2021, and the 600 MW Serra Branca wind complex, also in Brazil, completed in 2018. In France, the 35 MW Mont de Savel wind farm was inaugurated in 2017, while the 30 MW Quinta do Anjo solar plant in Portugal was commissioned in 2020 (source: dcfmodeling.com). In 2023, Voltalia also expanded its capabilities with a 5 MW solar and 5 MW/10.6 MWh battery storage expansion in French Guiana, bringing the total capacity of the facility to 19 MW and 27 MWh (source: pv-tech.org).
Recent Developments
Over the past two years, Voltalia announced the start of construction on a 43 MW hybrid solar-storage plant in Sainte-Anne, French Guiana, expected to be completed by 2028 (source: pv-tech.org). In 2023, the company also commissioned the 5 MW expansion in French Guiana, further strengthening its presence in the region. While no major acquisitions or fundraising have been reported recently, Voltalia's public position supports ongoing investments totaling 1.4 billion euros by 2022 (source: dcfmodeling.com).
Working with Them
Voltalia offers positions in various fields such as development, engineering, construction, operation, and maintenance, with career opportunities primarily based at its headquarters in Paris and its international sites, including Brazil and French Guiana (source: triodos-im.com). The company culture emphasizes local hiring and assessing social accessibility, as well as environmental impact studies for all projects. While specific benefits are not detailed, operations in diverse regions suggest opportunities in project-based roles supporting global expansion (source: triodos-im.com).
Contact
Last updated on 2025-12-26 | Report an issue
As an Independent Power Producer, Voltalia operates in over 20 countries, developing, building, and maintaining renewable energy projects and services across five key technologies: solar, wind, hydro, biomass, and storage. Backed by the AFM Group, a globally recognized, family-owned investment group, we benefit from long-term stability and a shared commitment to sustainable growth.
By the end of 2024, our operational and under-construction capacity reached 3.3 gigawatts-a 14% increase since 2023. With 1,500 employees worldwide, we thrive in a fast-moving environment driven by adaptability, innovation, and collaboration.
In our company, your work directly contributes to a more sustainable world. Whether you're driving projects forward, optimizing operations, or leading strategic initiatives, you're contributing to our mission to improve the global environment and foster local development.
At Voltalia, we welcome individuals from all backgrounds, whatever your race, ethnicity, gender, nationality, age, disability, sexual orientation, and experience. In our company, diversity drives innovation and contributes to a workplace where everyone can thrive.
Ready to make an impact? Bring your energy-let's power a sustainable future together!
YOUR MISSIONS
Buscamos un IT Helpdesk Technician que quiera unirse a nuestro equipo de soporte y aportar soluciones técnicas eficientes a nuestros usuarios. Este rol es temporal por 6 meses, pero con posibilidad real de incorporación indefinida en función del desempeño.
Responsabilidades principales
- Instalación y administración de portátiles.
- Soporte a smartphones corporativos.
- Brindar soporte a usuarios en Microsoft Office 365 y otras aplicaciones utilizadas en la compañía.
- Seguimiento de incidencias y solicitudes en el sistema de tickets.
- Gestión de activos: administración de equipos y licencias de la empresa.
- Operación y mantenimiento de servicios en Office 365, Active Directory, Azure y MDM.
- Administración de componentes de red local.
- Aplicar y mejorar procedimientos de soporte a usuarios.
- Participación en proyectos técnicos y tareas diarias de IT.
- Colaboración con equipos de IT Support en diferentes países (Portugal, Brasil, Francia...).
- Gestión de solicitudes de material informático (hardware/software): búsqueda de presupuestos, requisiciones en ERP, gestión de facturas.
- Mantenimiento de salas técnicas y organización de puntos de red activos en oficinas.
- Soporte a impresoras: reporte de incidencias al fabricante y reposición de consumibles.
Qualifications & Experiences
- Formación técnica en Informática, Gestión de Equipos o similar (preferente).
- Experiencia previa en funciones de Helpdesk y soporte a usuarios.
- Conocimientos en Office 365, Active Directory, Windows Server y Windows 10/11.
- Importante: Inglés escrito y hablado a nivel alto.
Key Skills
- Organización, rigor y autonomía.
- Capacidad de adaptación y escucha activa.
- Buenas habilidades interpersonales y de comunicación.
- Interés por nuevas tecnologías y entornos cloud.
- Dinamismo y compromiso.
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About the role
October 20, 2025
Contract Position
Company
January 9, 2026
On-site
- Madrid, Spain
Previous experience in Helpdesk and user support required.
UTC+01:00
Apply now
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