Técnico de Soporte IT/Help Desk (m/w/d)

Join Voltalia as an IT Helpdesk Technician in Madrid, Spain. This temporary role offers the chance to provide efficient technical solutions to users. Enjoy a collaborative environment and the potential for permanent employment based on performance. Become an IT Helpdesk Technician with Voltalia in Madrid, Spain, and contribute to renewable energy projects. In this temporary role, you'll install and manage laptops, support users on Microsoft Office 365, and collaborate with IT teams across countries. Enjoy a dynamic work environment with the possibility of permanent employment based on your performance. Bring your skills and help us power a sustainable future!

Voltalia Madrid, Spain On-site Contract Position UTC+01:00

Voltalia

Company Overview

Name

Voltalia

Headquarters

Paris, France

Year Founded

2005

Business Model

Sector

Renewable Energy

Core Activities

Production and sale of electricity from renewable sources, including solar, wind, and hydroelectric power.

Revenue Streams

Electricity sales, project development, and energy management services.

Locations & Geography

Global Presence

Voltalia operates in several countries, including Brazil, Portugal, France, Greece, and Morocco.

Company Culture

Mission & Values

Their mission is to contribute to the energy transition by providing sustainable energy solutions.

Work Environment

Voltalia promotes a collaborative and innovative work environment focused on sustainability.

Employee Development

They offer various training programs and career development opportunities to enhance employee skills.

Activities & Projects

Current Projects

Voltalia is currently involved in multiple renewable energy projects across different continents, including solar and wind farms.

Innovations

They are investing in innovative technologies to improve energy efficiency and storage solutions.

Sustainability Practices

Voltalia implements sustainable practices in all their projects, focusing on minimizing environmental impact.

Career Opportunities

Job Openings

Typical job openings at Voltalia include roles in project management, engineering, and operations.

Benefits & Perks

They offer competitive salaries, health benefits, and opportunities for professional growth.

Contact Information

Social Media

Careers Page

Careers at Voltalia

Last updated on 2025-05-22 | Report an issue

As an Independent Power Producer, Voltalia operates in over 20 countries, developing, building, and maintaining renewable energy projects and services across five key technologies: solar, wind, hydro, biomass, and storage. Backed by the AFM Group, a globally recognized, family-owned investment group, we benefit from long-term stability and a shared commitment to sustainable growth.

By the end of 2024, our operational and under-construction capacity reached 3.3 gigawatts-a 14% increase since 2023. With 1,500 employees worldwide, we thrive in a fast-moving environment driven by adaptability, innovation, and collaboration.

In our company, your work directly contributes to a more sustainable world. Whether you're driving projects forward, optimizing operations, or leading strategic initiatives, you're contributing to our mission to improve the global environment and foster local development.

At Voltalia, we welcome individuals from all backgrounds, whatever your race, ethnicity, gender, nationality, age, disability, sexual orientation, and experience. In our company, diversity drives innovation and contributes to a workplace where everyone can thrive.

Ready to make an impact? Bring your energy-let's power a sustainable future together!

YOUR MISSIONS

Buscamos un IT Helpdesk Technician que quiera unirse a nuestro equipo de soporte y aportar soluciones técnicas eficientes a nuestros usuarios. Este rol es temporal por 6 meses, pero con posibilidad real de incorporación indefinida en función del desempeño.

Responsabilidades principales

Instalación y administración de portátiles.
Soporte a smartphones corporativos.
Brindar soporte a usuarios en Microsoft Office 365 y otras aplicaciones utilizadas en la compañía.
Seguimiento de incidencias y solicitudes en el sistema de tickets.
Gestión de activos: administración de equipos y licencias de la empresa.
Operación y mantenimiento de servicios en Office 365, Active Directory, Azure y MDM.
Administración de componentes de red local.
Aplicar y mejorar procedimientos de soporte a usuarios.
Participación en proyectos técnicos y tareas diarias de IT.
Colaboración con equipos de IT Support en diferentes países (Portugal, Brasil, Francia...).
Gestión de solicitudes de material informático (hardware/software): búsqueda de presupuestos, requisiciones en ERP, gestión de facturas.
Mantenimiento de salas técnicas y organización de puntos de red activos en oficinas.
Soporte a impresoras: reporte de incidencias al fabricante y reposición de consumibles.

Qualifications & Experiences

Formación técnica en Informática, Gestión de Equipos o similar (preferente).
Experiencia previa en funciones de Helpdesk y soporte a usuarios.
Conocimientos en Office 365, Active Directory, Windows Server y Windows 10/11.
Importante: Inglés escrito y hablado a nivel alto.

Key Skills

Organización, rigor y autonomía.
Capacidad de adaptación y escucha activa.
Buenas habilidades interpersonales y de comunicación.
Interés por nuevas tecnologías y entornos cloud.
Dinamismo y compromiso.

If this opportunity excites you, we'd love to hear from you! Apply now!

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