Program Manager I

Job Description

Uplight is creating a new category of energy. We make software that manages energy resources in homes and businesses-including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people's behavior-to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers.

We are seeking a Program Manager I to join our team and help us achieve our ambitious goals for our business and the planet. We are searching for an organized, detail-oriented Program Manager who is passionate about metrics-driven delivery excellence and Agile as a philosophy, and is eager to support product and engineering teams in optimizing delivery for our customers. This role focuses on executing program management fundamentals, maintaining delivery systems, and providing actionable insights through data analysis.

You will also support organizational change management initiatives, including stakeholder mapping, communications planning, and facilitating adoption of new processes and tools as part of our Ways of Working transformation.

How you will make an impact

As the Program Manager I, you will support product and engineering teams in tracking, measuring, and reporting on delivery performance. You will help teams maintain visibility into key outcomes and metrics that support our journey toward an optimized DevOps culture.

You will execute on established frameworks and processes, supporting program planning and tracking for projects within your product portfolio. This work includes maintaining project delivery plans, monitoring and reporting on program status, tracking dependencies, and supporting prioritization conversations with cross-functional teams.

In this role, you will work with Product Managers and engineering leads based in India and globally, who are responsible for the lifecycle management of our products and solutions. Success in this role requires effective collaboration across time zones, as a significant portion of your work will involve coordinating with our India-based engineering teams. You will support the achievement of target results across your program's scope.

To be successful, you'll need to collaborate effectively with Uplight Product, Engineering, and other cross-functional teams. The right candidate is highly organized, communicates clearly, and is comfortable working with data and tools to support program visibility and execution. Experience working with distributed teams across different time zones is important for this role.

What you get to do

• Maintain Jira workflows and administration, ensuring data quality, accurate reporting, and optimized usage across product and engineering teams
• Support engineering leads in tracking and reporting on dev efficiency metrics (e.g., sprint velocity, cycle time, DORA metrics)
• Build and maintain dashboards that provide visibility into team performance, roadmap progress, and delivery health
• Execute program and project management activities including tracking deliverables, updating status reports, managing meeting cadences, and supporting stakeholder communication
• Support cross-functional coordination by maintaining clear documentation, tracking action items, and ensuring follow-through on decisions
• Support change management activities including stakeholder mapping, identifying impacted groups, and tracking adoption of new processes and tools
• Assist in developing and executing communication plans for organizational changes, process updates, and new tool rollouts
• Maintain change logs and documentation that track organizational transformation initiatives and their progress
• Facilitate adoption of new processes by creating training materials, user guides, and supporting teams through transitions
• Gather feedback from teams on process changes and new initiatives, synthesizing input to inform continuous improvement
• Maintain accurate project documentation including plans, timelines, risk logs, and dependency tracking
• Translate data into clear summaries and reports that help teams and leadership understand program status
• Support process adherence by helping teams follow established agile ceremonies and delivery practices

What you bring to Uplight

• 2-4 years of experience as a Business Analyst, Program Analyst, Project Coordinator, or similar role in a tech environment
• Willingness and ability to work with distributed teams across different time zones (particularly Asia/India and North America)
• Strong organizational skills with demonstrated ability to manage multiple workstreams and maintain attention to detail
• Interest in organizational change management with willingness to learn change management methodologies and best practices
• Solid comfort with data tools and analytics (e.g., Excel, Jira, Confluence, or similar platforms)
• Experience with Agile methodologies, ideally including participation in scrum ceremonies or supporting agile teams
• Strong communication skills with ability to document processes clearly and provide concise status updates
• Project coordination capabilities with ability to track deliverables, manage schedules, and identify blockers
• Analytical mindset with ability to work with data, identify patterns, and present findings clearly
• Collaborative approach with willingness to support team needs and adapt to changing priorities

Preferred

• Experience as a project manager, scrum master or agile facilitator
• Prior experience working with teams in India or other international locations
• Familiarity with software development lifecycle and engineering team structures
• Experience with data visualization tools (e.g., Tableau, PowerBI)
• Exposure to change management principles or frameworks (e.g., ADKAR, Prosci)
• Experience supporting process improvement or organizational transformation initiatives

Bonus Points

• Passionate about energy consumption and making a difference in the world
• Prior experience working at a software company in the energy or utility space
• Interest in process improvement and learning about organizational effectiveness
• Experience creating training materials, user guides, or process documentation

Why Join Uplight in Leading the Fight Against Climate Change?

At Uplight, we're not just offering a job - we're offering a chance to be part of the solution to one of the world's biggest challenges. As a certified B Corporation, we're deeply committed to both social and environmental responsibility. Here's why you should join our team of passionate Uplighters:

• Make a Meaningful Impact: Your work directly impacts our mission of decarbonization and building a more sustainable future.
• Grow Your Career: We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation.
• Thrive: We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally.
• Belong to an Inclusive Community: We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds.
• Be Part of a Growing Movement: Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions recognized. Together, we can build a brighter tomorrow.

To learn more about our comprehensive benefits package and other perks, visit uplight.com/careers

Salary Range: $64,000-$80,000 USD + Bonus

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, neurodivergence, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.