IT Operations Intern

Job Description

Fuse Energy is a forward-thinking renewable energy startup on a mission to deliver a terawatt of renewable energy - fast. We combine first-principles thinking with cutting-edge technology to build a radically better energy system. Backed by $170M from world-class investors and strategic angels (including Nico Rosberg and the founders behind Solana and Revolut), Fuse is building a fully integrated energy company - from renewable generation to real-time energy trading and decentralised energy networks.

As we scale rapidly - nearly doubling in headcount since late 2025 and preparing for a major office move - our IT operations are expanding in scope and responsibility. We're now looking for an IT Operations Intern to join our London team in Canary Wharf. This 3-month, paid internship offers a unique opportunity to gain first-hand experience managing technology operations in a high-growth startup environment.

You'll be at the heart of Fuse's internal infrastructure - ensuring every system, device, and user runs smoothly. From day-to-day support to onboarding new hires and maintaining essential office technology, you'll play a key role in keeping the business moving efficiently.

What You'll Do

First-Line IT Support

• Act as the first point of contact for IT queries across the company
• Triage, prioritise, and resolve day-to-day IT tickets
• Troubleshoot issues with macOS, Windows, and Android devices
• Support meeting room AV, conferencing, and hardware issues
• Manage WiFi and connectivity troubleshooting

Onboarding & Offboarding

• Prepare and allocate hardware for new starters
• Set up accounts, peripherals, and desk configurations
• Deliver on-site IT support on welcome days
• Manage device returns and updates for leavers
• Maintain structured asset records and lifecycle tracking

Office & Infrastructure Support

• Monitor meeting room and AV hardware health
• Assist with cable management, device swaps, and network access points
• Oversee physical IT inventory and ensure readiness for the upcoming office move
• Help improve documentation and standard operating procedures

Requirements

• Familiarity with Iru (formerly Kandji) & Intune for device management
• Hands-on experience with macOS, Windows, and Android
• Proficiency with Google Workspace, Slack, and Jira
• Excellent communication and collaboration skills
• Attention to detail and ability to multitask effectively
• High initiative and independent problem-solving approach

Benefits

• Competitive salary and an equity sign-on bonus
• Biannual bonus scheme
• Fully expensed tech to match your needs
• Paid annual leave
• Breakfast and dinner allowance for office based employees