Logistics Analyst

Job Description

At SMA America, we believe in Energy that Changes. Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems - all while pushing the boundaries of what's possible in clean energy.

But we're not just transforming power - we're empowering people.

We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.

Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy - we'd love to meet you.

Position Overview

• We are seeking a Logistics Analyst who serves as a subject matter expert supporting logistics operations across internal teams and external service partners.
• This role is responsible for managing logistics processes, maintaining inventory accuracy, monitoring KPIs, and ensuring consistent execution of supply chain procedures.
• The Logistics Analyst plays a key role in vendor coordination, data integrity, and cross-functional collaboration to support service operations and supply chain efficiency.

Primary Duties / Responsibilities

• Manage vendor and third-party logistics partner relationships, including expectations and performance standards
• Develop, monitor, and report on KPIs for logistics operations, including third-party logistics providers and service partners
• Manage and support Inventory Clerks at third-party logistics locations
• Lead vendor meetings and trainings with SMA service partners on logistics expectations and procedures
• Collaborate cross-functionally with internal SMA teams to ensure logistics procedures are executed as agreed
• Oversee annual inventory counts for Field Technicians, Service Providers, and returns storage locations
• Communicate professionally with internal and external customers regarding product availability, spare parts, deliveries, and returns
• Train logistics coordinators and ensure they have the tools and resources needed to succeed
• Coordinate and oversee data entry and maintenance in SAP
• Analyze, investigate, and resolve report discrepancies and inventory variances
• Track repair and return of parts to and from Germany
• Create and maintain procedures, technical manuals, software releases, and logistics documentation
• Prepare weekly reports including KPIs, RMAs, returns, and inventory consumption
• Manage logistics-related projects and initiatives
• Investigate material issues and resolve master data inconsistencies
• Perform other duties as assigned

Required Qualifications

• High school diploma or GED required
• Bachelor's degree preferred
• Minimum of three years of experience in a logistics or supply chain role
• Working knowledge of procurement, warehousing, and transportation functions
• Proficiency in Microsoft Office including Word, PowerPoint, Excel, Access, and Outlook
• Proficiency in English, both written and verbal
• Strong analytical, organizational, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills with a customer service mindset
• Ability to work independently and collaboratively

Preferred Qualifications

• Experience working with third-party logistics providers or service partners
• Experience supporting field service or technical operations environments
• SAP system experience
• Experience with inventory accuracy and reconciliation
• Exposure to renewable energy, manufacturing, or technical service environments

We Offer

• Compensation of $30 to $35 per hour, dependent upon experience
• Comprehensive benefits including health, dental, and vision coverage
• Hybrid for local candidates; remote for non-local candidates.
• 401(k) plan with company match
• Opportunities for professional development and training
• Inclusive, collaborative, and innovative work environment

Our EEO Policy

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.

In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.

Our Privacy Policy

During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, SMA may retain your application for internal records or for future recruitment purposes.

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the "CCPA"). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.

If you have any question regarding our privacy policy, please contact us at [email protected]