Discovery Centre Operations Coordinator

We are looking for an organised, proactive and business-minded Operations Coordinator to support the day-to-day operations of the Snowy Hydro Discovery Centre in Cooma.

This is a two-year fixed-term contract. Monday to Friday. Some weekend work may be required from time-to-time.

Reporting to the Head of Social Impact and Community, this role is responsible for the smooth day-to-day operation of the facility, ensuring the venue remains safe, welcoming and running efficiently for visitors, customers and the community.

Key Responsibilities

• Coordinating day-to-day operations across the Discovery Centre to ensure facilities, technology and public-facing spaces are safe, operational and well maintained.
• Overseeing daily cafe operations to support efficient, high-quality service seven days a week.
• Coordination of a casual workforce, including rostering, onboarding, training and day-to-day support.
• Fostering a collaborative, customer-focused team culture with a strong focus on service delivery and operational excellence.
• Assisting with operational budgeting, monitoring expenditure and supporting financial sustainability initiatives.
• Driving budget efficiencies and identifying opportunities to improve operations and generate revenue.
• Supporting procurement, purchasing, stock control and supplier coordination.
• Coordinating catering bookings and operational logistics.
• Maintaining operational systems, records, procedures and documentation.
• Ensuring operations comply with safety standards, food safety requirements, operational procedures and risk management protocols.
• Supporting visitor experience, education and community engagement initiatives through effective casual workforce planning and coordination.

About you

• You have significant management experience in a hospitality or small business environment.
• You have proficiency in using a wide range of software applications, including word processing, spreadsheets, database management, and specialised tools relevant to the role.
• You have a Working with Children Check or the ability to obtain one (Essential).
• You have business acumen and administration experience.
• You have a NSW Food Safety Supervisor Certificate or ability to obtain one (Essential).
• You hold a Responsible Service of Alcohol or ability to obtain one (Essential).

About our workforce

Snowy Hydro has a culture of decency and inclusion, with a commitment to the health and wellbeing of our people and a supportive environment to ensure that everyone - regardless of background - feels included and can succeed. At Snowy Hydro, we recognise that we are made stronger by the unique capabilities and qualities that each individual brings, and we believe in providing an environment that allows that uniqueness to thrive.

Snowy Hydro is proud to be an Equal Opportunity employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for a role with Snowy Hydro and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an email with your request to the Snowy Hydro recruitment team at [email protected]