IT Intern

Job Description

Thea Energy is leveraging recent breakthroughs in stellarator physics and engineering to create a faster and simpler approach to commercializing fusion energy. The company is reinventing the stellarator using computer-controlled arrays of planar coils thereby replacing the intricate, complex modular magnets required in all other stellarator architectures. Thea Energy is on a mission to create a limitless source of zero emission energy for a sustainable future.

We are looking for a motivated, tech-savvy IT Intern to join our IT team. In this role, you will get hands-on experience dealing with day-to-day IT operations, troubleshooting hardware and software issues, and assisting with internal projects. This is an excellent opportunity for a current student or recent graduate looking to jumpstart their career in IT support, systems administration, or network engineering.

Ideal Experience & Skillsets

• Education: Currently pursuing or recently completed a degree/certification in Computer Science, Information Technology, Cybersecurity, or a related field.
• Technical Knowledge: Basic understanding of desktop operating systems (Windows 10/11, macOS) and core networking concepts (IP addressing, Wi-Fi troubleshooting, DNS).
• Problem-Solving Skills: A logical approach to troubleshooting and a strong desire to figure out how things work.
• Communication: Excellent verbal and written communication skills; ability to explain technical fixes to non-technical users in a friendly, patient manner.
• Reliability: Ability to handle sensitive company data with discretion and maintain confidentiality.

Company Benefits

• Salary range $20/hour

Requirements

• Ability to occasionally lift up to 50 lbs.
• Ability to perform activities such as typing, standing, or sitting for extended periods of time.
• Ability to work in a facility that contains industrial hazards including heat, cold, noise, fumes, strong magnets, high voltage, high current, pressure systems, and cryogenics.

Key Responsibilities

• Help Desk Support: Assist with initial triage, troubleshooting, and resolution of hardware, software, and network issues for local and remote employees.
• Device Management: Help configure, deploy, and maintain company laptops, workstations, printers, etc.
• Software & Account Setup: Assist with user onboarding and offboarding, including setting up accounts in Microsoft 365, Google Workspace, Active Directory, or other internal tools.
• Documentation: Create and update internal IT guides, FAQs, and troubleshooting documentation for employees.
• Inventory Tracking: Maintain an accurate inventory of hardware, software licenses, and peripheral equipment.
• Project Assistance: Provide support on upcoming IT infrastructure projects (e.g., system migrations, network upgrades, or security audits).

It's not necessary to meet all of the skillsets outlined above. Please feel free to send us a note and tell us why you would still be a great fit for this role or Thea Energy.

Diversity and Inclusion

Thea Energy is an equal opportunity employer committed to creating a company of diverse backgrounds. By creating a diverse environment, we will bring new ideas and approaches to solving some of the world's hardest (and most important) problems. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, family or marital status, age, disability, veteran's status, or other characteristic protected by applicable laws and regulations.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.