Commercial Operations Lead - Utility

Job Description

QE Solar is one of the nation's largest independent solar and BESS operations and maintenance providers, with over 15 years of operating experience. We manage 10 GW of solar and 7.5 GWh of BESS across 44 states, supporting asset owners with multi-hundred MW utility solar projects and large standalone BESS systems. We're pure-play O&M. That focus means our entire organization is built around one thing: keeping solar and storage assets running well. Our technicians carry broad OEM certifications, and our in-house capabilities span MV/HV electrical, vegetation management, engineering, and capital improvements, to streamline asset management for project owners.

As a Commercial Operations Lead - Utility, you are responsible for managing a key client relationship and ensuring the successful delivery of QE Solar's operations and maintenance services for utility-scale solar facilities. The Commercial Operations Lead - Utility serves as the primary point of contact for the assigned client and coordinates cross-functional operational activities to meet or exceed all contractual and performance obligations. Success in this role requires strong communication, organizational, and leadership skills, along with a thorough understanding of solar operations, compliance requirements, and financial processes.

Travel Requirements

Approximately once per quarter, or as needed for site visits.

This position requires candidates to be located within the Eastern Time Zone. Preferred locations include the greater Springfield, New Jersey; Atlanta, Georgia; and Raleigh, North Carolina areas. Applicants residing in New Jersey will be expected to work on-site at our headquarters in Springfield as required.

Essential Duties & Approximate Commitment of Time

1. Manage client relationships, act as the main point of contact for assigned accounts, and ensure all contractual obligations are met. Lead regular client touchpoints and reporting sessions to communicate plant performance, ongoing activities, and compliance status. 25%
2. Coordinate operational activities across cross-functional teams to ensure smooth execution of QE Solar's O&M services. 'Quarterback' operations to align internal teams and deliver seamless service. 25%
3. Review operational reports (e.g., performance reports, testing and inspection results) and solicit input from key stakeholders to support strategic decision making and drive optimal plant performance. 20%
4. Support compliance efforts, including familiarity with applicable NERC standards and GADS reporting, to ensure all operational and reporting obligations are met across QE Solar-managed assets. 15%
5. Assist with financial processes including client quoting, procurement coordination, and invoicing activities to ensure accurate and timely execution of financial obligations. 10%
6. Complete administrative tasks necessary to support internal coordination, documentation, and client deliverables. 5%

Education Required

Bachelor's Degree, preferably in Engineering, Environmental Science, Business, or a related field.

Experience Required

5+ years of experience in client or account management within the utility energy industry. Experience in solar operations, NERC compliance, or energy services project management.

Specialized or Technical Knowledge

Familiarity with renewable energy systems, power generation operations, NERC compliance, and performance analytics. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and communication tools.

Job-Specific Competencies

• Strong leadership and interpersonal skills with a client-first mindset.
• Excellent verbal and written communication abilities.
• Proven ability to manage multiple projects and competing priorities.
• Analytical mindset with attention to detail and accuracy.
• Comfortable working across departments and coordinating large, distributed teams.
• Strong organizational and follow-up skills.
• Ability to travel occasionally and adapt to client and operational needs.
• Curiosity, candor, and transparency.

QE Solar is committed to providing equal employment opportunities and reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable federal, state, and local laws.

The physical and mental demands described below are representative of those required to successfully perform the essential functions of this position. This is a remote position and may be performed from a home office or other approved workspace within the United States. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

This position requires:

• Prolonged periods of sitting and working at a computer workstation
• Frequent use of hands and fingers to operate a computer, keyboard, and standard office equipment
• Ability to communicate effectively via phone, video conferencing, and written communication tools
• Ability to maintain a reliable internet connection and a professional remote work environment
• Ability to manage time effectively, work independently, and remain engaged in a remote setting
• Occasionally lifting and carrying items up to 15 pounds, if necessary

QE Solar will provide reasonable accommodations for qualified individuals with disabilities in the application and hiring process, as well as to perform essential job functions.

QE Solar offers incredible benefits! We enjoy:

• 100% paid employee premium on health benefits; additional dependents at low costs and great plans for Health, Dental, Vision, FSA or HSA
• Wellbeing and Employee Assistance
• Perks at Work Marketplace for discounts on gym memberships, classes, tech, vacations, tickets, and more
• Family Building and Adoption Assistance Programs
• Learning & Development Opportunities
• Discounted Life & Disability Insurance

Workplace Type: On-site

Salary Range: $90,000-$110,000 Per year

Employment Type: Full-time

Location: Remote, United States

Statement to all Third-Party Agencies and Similar Organizations:

QE Solar accepts resumes only from contracted recruiting agencies with formal service agreements. Please do not send unsolicited resumes or outreach emails to our QE Solar employees, hiring managers, or team members without expressed consent or contract for services. QE Solar is not responsible for any fees or charges associated with unsolicited resumes or services.